Dealt with Joe excellent guy Thanks
Everything went well. Shipping was prompt, the quality of the product is good.
Service, shipping, and product was great. This 102db 24 volt buzzer is awesome! Just what our facility needed. Air Comm Corp., Addison, TX
Excellent service. Denny's Family Restaurant. Mississauga, ON
The product arrived quickly. It worked perfectly and I am very pleased. The product is a great improvement. Order Saint Benedict, FL
Everything was perfect. The timing of the shipment was great!! We will definitely use your company for future needed products. www.treadstonellc.com
I'm happy, you people were easy to work with, I got what I expected.
Everything was great. My order got here FAST! www.wncderm.com
Products arrived in good condition, shipping was fast. Our time clocks are printing well again. Thanks. www.capqualitycare.com
The keys fit each guard clock,the service and the website were great,will be back.
Product works well so far.  I need to return the time ticket rack as it is too narrow for our shop tickets.
Thank you Pat! We have sent you an email with instructions on how to return the card rack for credit.  JJW

Everything was perfect! Precise Par Service- Canada
We have not had a chance to test the product yet due to some set-up issues on our end. But the service has been great.
Got here quick, easy to set up and great tech support. www.skfinancial.com
We have purchased and returned several time clocks over the past couple of years using another vendors. The clock we ordered is exactly what we needed and the transaction, delivery and follow up has been flawless. Thank you! www.mysonoraford.com
Very satisfied w/product, shipping was next days, which was great. www.peninsulalawn.com
Quick and professional. Just hated to pay the high freight - USPS would have sufficed as an option. Dear customer, Thanks for your feedback. We think you must be a little confused, as we shipped your order via USPS and we charged you $6.33 for S&H. ABCO Salon Services
Great experience. From start to finish. Advantage Transport
Excellent service. The time clock arrived sooner than expected. www.garylangauto.com
No complaints. Quality Veneer Co Inc
The service and product are excellent. Will definitely recommend this product www.hgimontreal.com
Website was organized well which made it easy to find the part needed and the picture confirmed the part needed.. Shipping was quick. www.binghamton.edu
I believe I spoke to Joe when I got all the information for our purchase. He was very easy to deal with and made it pretty simple. Plus he was entertaining! www.protecpower.com
I was pleased to get such quick confirmation of my order, and then tracking information the same day. All in all, a very good shopping experience. First United Methodist Church, Webster Grove, MO

Haven't used the product yet but received very quickly. Very satisfied with the price. Bollman's Pool & Spa Co.

I just received excellent service and wanted to say great job, Keep up the good work!! www.firmanirrigation.com

I ordered time cards and it was quick and easy. www.tiogatool.com
Website was easy to use and straight-forward. Automated e-mail notices so I could track the shipment were greatly appreciated. Product arrived as advertised and am very pleased with my overall experience. I will definitely purchase from ETC again. www.provo.edu
Fast shipping and good product. No complaints! www.metrobagllc.com
Product was as expected. Directions were simple to understand and set up was easy. Shipping was fast. Received products within a few days. Have only been using the time clocks for two weeks so can not comment as to the quality yet. www.touchofclass.com
Very good service. CPL - Canada
Fast and easy transaction from the website. Received my timecards very quickly!! www.hillandalefarms.com
The product was shipped to us quickly & I consider the whole experience of ordering from your compay a very good one. www.hallfenton.com
Ordering was easy, product was exactly what I needed and was delivered as promised. www.expressmdcare.com
I had a few questions about the FR650. You handled them. I ordered and received the FR650 days ahead of my anticipated date. The product is excellent and performs exactly as described. We are very satisfied. I also called Lathem to ask a question. The customer service of Lathem and ETC was very good indeed. Life Recovery Solutions
Item was exactly what I needed and I got it fast. Thank you! Island View Golf Club

Thank you to you and your staff as Jim did a great job in taking care of our needs for are businesses. I was appreciative that we were able to make this happen, even though it was the roundabout way to get the job done, It Worked! As I said Jim did a Great Job providing great customer service. Sincerely, Chuck 

Parts ordered were as described, installed with minimum effort and the clock is now functioning normally. Only hang-up was in shipping: package was sent from your facility in a timely manner and seemed to progress from FL nicely but spent two days right here in Pasadena, MD prior to final delivery. J. McCormick
Great shopping, great product, just as described. www.rabbitrow.com
I always get my items fast. Easy to navigate website. www.alliumfreshone.com Ir a Home
Everything was very good. Installed the bell ringer with no issues. A good experience all around, I will gladly do business with you again if I should happen to need any of your products. Thanks. Quality Electrical Services
Everything was good, and what I expected, except the software. I couldn't get the software to work, and when I called for support, they forwarded me to the manufacturer's tech support, who found out that the wrong software was sent with the part. They were able to get me the correct software, but this seems like something that should be fixed going forward. Thanks, www.emjd.com
It was great. The new ribbon did the trick, we can read our time cards now :) www.fastboltcorp.com
Fast, Simple, Perfect. www.tempsystems.com

Easy to order and a fast shipper AAA+++++ And a great product. www.customproducts.net

The products arrived within two days of placing the order. Joe was a great help in getting my company setup with what we needed. The service was outstanding. I contacted Joe about the website not displaying the amount of clocks I needed and within a short period of time he had given me a call letting me the website has been updated. A pleasure doing business with Employee Time Clocks. www.laneforest.com
Everything was great. We received our time clock in a timely manner and in great condition. I had to call Employee Time Clocks with some questions about the product and they were able to answer all of my questions as well as provide me with the manufacturers phone number if I still had questions in the future about that product. Fast and friendly service!! Distinctive Welding, Inc.
Time Clock was easy for me to fix. Took off the old motor and put in the new one. No problem and I am a female!!  S & M Transport
Installation of replacement clock was fairly simple. www.honeywell.com
Great product, much easier to use that our old one. www.allforeignautoparts.com
Very good.
excellent service and quick delivery. www.savageservices.com.
Good experience. Don't have complaints. www.gilescounty.org
Bill and I were surprised that you picked up the phone after 5! We got stuck during the installation and one of your gals knew the answer(s). Thank you, thank you. www.door.net
Great customer service. Employees that know their products. www.oceanacycles.com
The process could not have been easier. I shopped around and found the best pricing and selection here. Checkout was easy and shipping was fast. Very pleased with employeetimeclocks.com. www.bfpe.com
Received part in a timely manner. Thank You for your service! Advanced Auto and Marine
Excellent fast service (we were in a bind for time cards) I also loved the price and quickness I returned for another order We are in Ontario Canada, and found it cheaper to go with you then walk to our local staples. www.classiccarposters.ca 
Product was excellent Shipping could have been better UPS rung the door bell once and left package on the porch Service and selection were very good. L&K Security
Product was shipped promptly. Midwest Gear & Toll, Inc.
Shipping was fast, and ordering was simple. I just wish there were samples of the impressions along with each device. www.kcmo.org
The ES1000 Acroprint was easy to program. The representatives I spoke were very helpful. Starks Welding & Manufacturing
Everything arrived as expected and the website was very helpfull and complete. La Pointe A David
Timely delivery. Simple plug and play setup. Easy interface with key fob assignment to employees. Thanks.
Quick shipment. Product as described. www.expresspros.com
Good product, took about 20 minutes to change motor. Very happy with an inexpensive fix. L & N Enterprises, Inc.
The product arrived quickly, was easy to set up and works perfectly. Thanks!! www.shelteredcovecounselingcenter.com
Product arrived promptly, neatly and safely packed. Website selection is excellent. Easy to navigate website, an overall pleasant online shopping experience. Thank you. www.arasmidtowncafe.com
Fantastic all the way around!!! www.glicktruck.com
Everything was great as far as your company is concerned. Pyramid, on the other hand, needs to update the materials they send out with the equipment. There were no instructions for users of Windows 8, and much of the information was "pre-USB". www.faithwest.org
You guys were very helpful, easy to work with and the time clock is perfect for our needs! Thanks! www.thulitables.com
Shipping was fast and it was the perfect part for our timer! It works like brand new! Springwater Resort
Product was good, fast dleivery, easy website to use. www.filnor.com
Your product and service are outstanding. Things here at our plant are buzzing and working as advertised. American Metal Finishers, Inc.
The timeclock came with the upgrade already installed, and the date and time set correctly. You guys saw that my new clock would not connect with an different one we ordered before and double checked that I would not be disappointed. Thanks! www.cactusauto.com
Easy to deal with. We had a missing product and was taking care of right away. Great Product to fix my time clock and the website made it easy to find. Bock's Inc., IL
It was so easy to order online. The communication from the site was great. I was informed of when the item purchased was packed and when it was shipped. Service was quick. Package arrived in perfect condition. Thank you, and I will definitely order again. www.hainesportchiro.com
They where very helpful in getting what I need. City of Dumas, TX
Shipping was quick even to canada. We are very happy with the clock. It's at a decent price. Cite Caravane
Easy website to order from. Shipped ahead of schedule and the time clock works really well so far as we use it for employees as well as students in our beauty College. Turning Point Beauty College
Originally I had called your toll-free number to get a quote on purchasing a new ribbon. I was quoted approx. $8 for the ribbon plus approx. $23 for shipping. I thanked the gentleman but said I would research it a bit more to find better shipping costs. After surfing the internet, I was lead back to your website and got a quote that way. I was able to order two ribbons and have them shipped for a total of $30.06. I signifacant price difference considering I was able to get a second ribbon. The gentleman I dealt with was extremely pleasant! I found it odd that there was such a cost difference between ordering on-line versus through your toll free number. Traction Dear Customer: we have the web site set up to automatically add the lower shipping cost to Canada among USPS, UPS and FedEx. Most likely our rep gave you the UPS price instead of US Mail. Glad you got your order at the best shipping cost.-
Product - arrived on time and easy to set up. Bell Module was wired incorrectly causing a delay in getting system on line. shipping - Work well. was able to track from shipping to delivery Service - Very good and easy to work with and through wiring problem Selection- a good selection to choose from Website - very good and easy to navigate. www.trentonpipe.com
The picture on the website was correct, so we knew what to order. The service was great and the shipping was fast and efficient. Thank you! www.cramersgrinding.com
We've been actively using the timeclock about 2 weeks now, and so far everything has worked just like you said it would. I still learning about some of the program features. We love it ! Tetrachem Sealcoat Inc
Product was great. Fast shipping. Very pleased with service. www.tuncomfg.com
Very fast shipping - excellent price - great support. Congregation Bnai Israel
Great! Quick ship of exactly what we needed. www.g-sproducts.com
It works! It works! New drivers=software problem solved. Val's Chevron
I had to go over a lot of details, and you answered all my questions. Every-one. I also appreciate the follow up call. This was the right decision. Thank you, Joe! Rock One Drywall
Thanks for all your help on my last order. This order was perfect. www.greatbigcolor.com
The product I received was the exact thing I wanted. However, that was after receiving the wrong order by mistake. Once I sent an email regarding the mix up, I was contacted promptly with the explanation and resolution, which made me happy. Overall, this was a good experience.
ETC is always reliable, easy to use, fast delivery, & timecards are quality products. Couldn't be happier. www.ChildrenMuseum.org
Everything was as described in our phone conversation & the gentleman who helped with my order was very helpful & accurate with knowing the exact part I needed. Suburban Wine and Liquor
Friendly, helpful, prompt service. Couldn't ask for more. www.1666connavellc.com

Quick, fast and easy. www.kcc.com

Website was easy, product came quickly, price was good. Thank you! www.go2uti.com
Got a replacement motor, and it all went really well. I especially liked the tutorial. Northwest Auto Parts
Everything was great. Was able to find a "hard to find" item and it arrived in good time to be of use. Thank you. www.procamservices.com
Once website was working it was quick and easy. www.classicandexotic.com
Website is good, user friendly. Shipping was prompt & packaging very good. Service was excellent, advice on an old product was taken into account. www.midplns.com
After receiving our order I realized I ordered the wrong batteries. Jim took care of getting me the right ones and shipped them to us in record time. If I ever need any more stuff for our time clocks I know who to order from.  Tri-Star Cabinets

Hello Joe,

I wanted to let you know how much I appreciated the effectiveness of Trish's call yesterday. She was persistent in finding the help that I needed. Although she tried everything she could on her part to find out what was wrong with my software, she was unable to, however, she did not stop there. She was able to connect me with the correct person to fix my rare issue and also stayed on the phone throughout the whole time with me. I truly appreciate people like her on the customer tech support side because it's very difficult and frustrating when you make many phone calls and no one is able to get the help needed. You should consider Trish as a valuable employee (which I hope you already do) and please refer to her the greatest appreciation from my part.

Trish ROCKS!!! :)  landscapeflorida

Everything was great - fast shipping, great product! www.brasscitycharter.org
Good service. www.inquiriesinc.com
Since I had all the re-order information, the whole process was very easy. www.westgatehardwoods.com
The key I bought fit the Guardsman case as advertised. Website was clear. Phone call with Mr. Wagner was pleasant. Ron
Have ordered four of the Amano MJR time clocks. Service has been excellent and received them within 3 to 4 days. Technical help on setting them up has been very knowledgeble & professional. Have had no trouble with the clocks. Will be ordering again. www.auxierwelding.com
Everything is great. Ordering is easy and my order arrived very promptly. Thanks for the great customer service! www.brick.com
I love the RTC-1000 2.0! It was easy to install and use. It was delivered quickly and nothing was damaged. I have one a both of our locations. www.otdseafood.com
Right part, good price, timely shipping. Site easy to navigate. A pleasure doing business with you. Intermountain Trading Co
I ordered the time cards on-line and quickly received confirmation of order and confirmation of shipment. I received my order in full rather quickly; I thought it would take 2-4 weeks and I had the order in about 12 days! www.calchem.biz
I was satisfied with the product (ordered more). I had a little difficulty figuring out how to order more, but not much. Shipping and service were fine. I probably wish I could order a smaller supply (less than 1,000), because we only use 4 each week. But, hopefully, we'll need all 1,000. Thank you. www.rosewoodchurch.com
It was great. Good communication re: delivery (international to Canada). Prompt delivery. Product as expected. www.cwdlimited.com
Everything was satisfactory. :-). Bison Oil Well Cementing
Great. www.tibromedical.com
This is our fourth order (time cards) with your company. Everyone there is easy to deal with (hilarious at times!) and you always ship right away.  DeGeorge Ceilings

Have used this clock since 2012. Bought a second one for a different location. Will continue to purchase. www.tonimoes.com
All is well and the product is working fine :) Port A Escapes
I had a lot of questions, we went back and forth several times. In the end, I chose you as you did the research and got back to me every time. Thank you Jim, you were very helpful.  Michael Abrams

No problems at all. Everything was great. John Panyard & Son's LLC
Product, shipping, service, selection, ease of ordering, helpful & courteous customer service all receive an "A". Thank you! www.sunnyskyproducts.com
Excellent service & product, easy to use, thank you. Amber Road Cafe
Prompt shipping; items were exactly what we wanted. www.refugeofhope.org
Choosing and ordering the time clock and supplies was very easy and I wouldn't hesitate to recommend your company. Thank you. www.wncderm.com
Our friend told us to order from you. The website was clear and decisive, it was easy to make my decision. So far, so good.  Artesian Cosmetic Surgery.

Clock is great. Shipping was quick. Great help from cutomer service. I would recommend.
Shipping Super Fast, Thank you so Much. www.shawneemissionford.com
Shipped quickly. Product feeds all our needs. Joe was very helpful. www.reitzel.ca
So far the product is fine. Hopefully it will last quite a while. Everything else was great. Davis Autobody & Restoration
A little slow on getting the product but that may not be your fault. Agriserve Inc
Everything was great, whom ever helped me out was quick and did everything that need to be fixed. Thank you. www.hilton.com
Product was excellent, your instructions for replacing motor were well written and I had no problems. I will definitely recommend you and purchase from you again. Thanks! www.cbsbarter.com
Just had a question about ordering this morning 5/31... called the 800 number... The lady that answered was WONDERFUL!!!!!!!!!! So friendly and helpful... you are EXTREMELY lucky to have such an employee! I wish I had one like that, just made my day!
Thx!  That was Trish.

Easy to find part for the clock I needed. Price was reasonable. Arrived much quicker than I expected. World Wide Imports
I was pleased to buy a product made in the US. My question (emailed) was answered promptly. It was a bit confusing when the diagrams in the manual for hookup did not match what was sent me. We are evaluating the product but do have some initial concerns - the cost of the adding machine tape ($50 for 12 rolls, single ply), the accuracy (we're testing it against our existing clock.\), and whether some of our mentally challenged employees can handle the clock in/out. www.valcorerecycling.org
Everything was awesome, great product, great price. Super fast shipping. Couldn't ask for better service. Rehaluk Honey
So far so good. Fields on the website for hire date and birth date would be nice. www.empoweredproducts.com
I called your company and the service was excellant. and the items were delivered the next day. Thank you. American Ortho-Tech
Product arrived as described, thanks. Found your company on the web, Google search. Valley RV Center
Thanks. We figure how the program work. It is working good so far. Venezuelan customer
Always get my shipment fast and your webite is easy to navigate.. always find what i need fast and check out is fast and easy!!! thank you www.sonorapride.com
Trish was a great help thank you! www.swtractor.com
When I called your company, I was met with a friendly voice and a lot of help. I only had to ask a couple of questions and my issue was solved. I installed the motor on our time clock, and now everything is working perfectly. Thanks guys! www.sublette9.org
All A-OK. Wright Resale
So far, the time clock is working great. Everything was delivered as promised. I would definitely recommend Employee Time Clocks. Thank you. www.cwprecision.com
Great pricing and service. Thanks. 1st UMC - Chandler, TX
Your online ordering was excellent. Shipping was quick. And products were priced very reasonable. Thank you very much.  AmericInn
So far everything is great! www.jatmarking.com
Easy to locate and order items on website. Very quick delivery. Very satisfied. Thanks. Quality  Veneer Co.
Received everything in good condition and with in a quick time frame.
Good service. Received on time. Comfort Inn, Shreveport
Great. www.corporatepackaginginc.com
Product was exactly as it was described and the shipping & service was outstanding. I was able to find what I needed easily and get the items in my hands promptly. www.ci.saginaw.tx.us
Great product with awesome pricing and fast delivery. Obsession Automotive
A smooth fast trasaction www.gennaroinc.com
Time Clock Key was received in a timely manner. It was the correct item. It worked properly. Millstone Mills, Inc.
A bit confussing at first to setup. Once I understood the functions and got everyone into the system, not so bad. www.zamzow-tarp.com
Well, I had the pleasure in speaking to your secretary and to the owner and I would like to thank you for your wonderful Customer Service. I would like to wish you and your Company the best because I was so touched to know that there are still good people in this world. www.arrowcon.com
Product seems to fit and work as OEM. Product was received promptly and the sales associate was pleasant and helpful. www.usps.gov
Website, selection, shipping and product, all excellent, thank you for carrying the clock system and parts that are so difficult to find elsewhere! www.mmcflooring.com
As always outstanding. http://geminilogistics.net/Gemini_Logistics/Welcome.html
Time clocks were delivered very promptly. Thank you. www.savageservices.com
This was a truly great experience for us. We were searching locally for any help in keeping our time clock working and were unsuccessful. Found your company online and was gratified with how helpful the site was and how easy it was to find the exact parts we needed. The delivery was quick and the whole process was easy and smooth. Thanks again for helping us get our clock back up and working. Freedom Tire
Very helpful and friendly employees. Willing to help troubleshoot problems and provide solutions. Excellent service in every way. www.gru.com
Product works good, it shipped in a timely matter and it was just what we need. Epic Desing Inc
Very happy with the timeclock ribbon. Received a quality product in a timley manner. My purchase was shipped out to me the same day. Will be happy to buy from again and recomend to others. www.tabsupply.com
Easy to find parts and purchase. Timely delivery as well. Thanks! Taylors
All great-- easy to order and shipping flawless-- we were already familiar with Icon products and this clock seems to be user friendly for out staff of 30 www.mcdonoghdental.com
The order was filled & shipped promptly. Communication regarding the order was very good. Thank you www.hallfenton.com
Everything was great! www.technitool.com
Ribbons fit time clock perfectly. Shipment was speedy. Communication regarding order status exceptional. Would order again from you in a heartbeat!! www.lcskleenaire.com
No Problems as always. www.filnor.com

Thank you so much for your help with the timecards. It is obvious when someone is vested in what they do, you didn’t even have to say that you had been there from the beginning, I could tell from how you handled the situation that you were concerned about me and my problem. It doesn’t take much to recognize when someone truly cares. Thank you so much for your help in this matter and know its so nice to talk to someone that will do whatever they can to help out. Thanks again. It was my pleasure to work with you and I hope that it is the beginning of a long relationship.
LeeAnna Isom  www.lifeskills.com

Great customer service, nice friendly professional and knowledgeable, great product, the shipment was on time. JH Plumbing Corporation
The part was easy to locate and was receivedin a timely matter. THANKS!! www.finnrv.net
All went well! Thank you. www.joesaab.com
fast service, work great... Hope they last a few years. www.lansemi.org
You were very pleasant to work with, it turned out better than I had expected.
Everything was just great - fast service, super customer relations. TCM Imagine
Easy to install timeclock motor with simple internet instuctions. Shipping overnight, got it next morning and we were up and running again. Thanks! Cosmetology Concepts Institute
Time clock came right away. www.integratedstealth.com
Perfect. www.tibromedical.com
everything was perfect! Cecil's Shoe Service
very good service the part works great thanks. Espinola Custom Wiring
I thought the efficiency of shipping was excellent. We've ordered timecards through your company for years. I am very pleased. www.childrenmuseum.org
Received product in very timely fashion. Haven't installed as yet. Thanks. www.titan-intl.com
Great product and service www.owlandergren.com
Easy website to manipulate. Tracking good. Thanks for provide receipts. www.ge.com
I never saw anything like the CalcTime before. There's no computer at that location, so it's a perfect fit for us. We got it in two days. Thanks! Custom Truck and Body Works
Everything went very well. It was easy to set up and use. www.ids-sales.com
4 Stars!
Great customer service. Good product. Quick processing and shipping. www.whittletrucksales.com
Bought a few prox time cards online. Service was quick and efficient. Items arrived here in Canada on schedule and packed well. www.coastappliances.com
The time cards we needed were easy to find on website, checkout was fast and efficient, product received just a few days later! www.oxfordpaint.com
Nice people.

Thanx Joe! Your help and service was great. All things working good now. www.nashua.com
Just great service, as always! www.apothecure.com
4 stars out of 4.
Timely, easy to order on website. Will recomend and reuse this company when needed.
Timely, easy to order on website. Will recomend and reuse this company when needed. Pancho and Leftys - Hawaii
Products were shipped on time and arrived in good condition www.westgatehardwoods.com We are a repeat customer of ETC.
overall a pleasant experience Bucks FP
ALL EXCELLENT. www.centralfan.com
All went well it was delivered on time and have no complaints. www.noaa.gov
Great! www.fumctupelo.com
No bad comment we are satisfied with the time clock. La Superior Supermarket
Prompt service,customer service very thorough, and machines arrived on time as promised. Enterprise, Inc
Arrived on time, technical assistance was very helpful and fixed the computer issue, works great! Bekker's Catering
Easy to find the dexter tag I need for my employees and I got it shipped fast. Thank you I will be ordering from you again www.sonorapride.com
Product was exactly what I needed at a reasonable price and was delivered quickly. Couldn't ask for more. Many Thanks !!! www.mcwilliamsmoving.com
Everything went well and the cards were received on time. www.madisonlilyrugs.com
The entire experience was excellent. We were in a critical situation needing a new cable to download timesheets and your team came through. During this stress filled situation, your team was a pleasure to work with and helped calm our nerves. On top of that, we received a credit memo the next week. I still don't know what the credit is for exactly but it was a nice surprise. Thank you! Because you came to our office to pick up your order, we credited back the shipping charges. www.goldhillnursery.com
The service when I called and order the time clock was excellent, but we need more information to connect the time clock to our alarm. www.truckequip.com
I will be purchasing all other equipment from this company , I had a slight problem with my time clock and within minutes of submitting I received a phone call from support and walked me thru fixing this issue. I was shocked I was called back so quickly! You can't find great service as this these days and I just wanted to personally thank you for helping me this morning!!! Brooke Challenge Machine Humble, TX
Great service! Thanks www.marincountyrealtors.com
I was referred to you by a friend. I am thanking my friend. Well done! Arcadia Oaks Assisted Living
Service was excellent. Swipe cards were received within 3 days. A small glitch with customs broker as we don't have an account with a specific broker but all worked out well. Skoblenick Produce
Only problem was that FedEx deliveryman came in the employee door instead of to the shipping dock. He left the package on a table - no signature. We did not find it until four days later. www.winsco.com
Several years ago, I discovered ETC and could not be more pleased. The volume we order is minimal, however, the customer service provided is as though we order large quantities weekly. When we discuss improving our customer service, I always use ETC as an example of excellent response, communication, service and follow up.....Thank you! www.oec-fl.com
the service was excellent....keep up the good work. Waters Edge RV Resort
Everything turned out very well with receiving our product and setting it up. All has gone very well over the past couple weeks of using our new time clock. I did have a very negative experience in the payment process as I believe that my credit card information was compromised using your online payment service. Thanks www.tricosurveying.com
Everything was great. Campus Pizza Solutions
Very prompt service, Thank you. D and L Pools
PRICES AND SERVICE HAS BEEN GREAT!!!! www.countyserv.com
Product Great Shipping Quick The lady I talked with was extremely friendly and professional, keep her. :) Pankratz Beekeeping
This is a marvellous unit, works like a charm, just right for our purposes (day care records). All aspects of this business deal have been professional and excellent. Our Lady of Lourdes School
Shopping online was easy and the product arrived in great condition! Received GREAT customer service when I called to inquire about ETA of clock. www.cornerstonemineral.com
My order of two-sided time cards and time clock ink refills arrived quickly and in good condition. I'm very pleased about both---thank you! Summit Forest Resources Inc
Today's the first day for live use. Install was straight forward and simple enough. I will have to have more time to give a better report. Thanks. www.pacificbuildingsystems.com
Great, job. Great price, fast shipping. Product was exactly what I needed and was easy to find. Thanks! www.graylineasheville.com
Although we had to replace both the printer and the time clock before getting everything to work correctly, it appears that the system works as advertised--we've had two weeks with good time cards! Thank you. www.laserscribe.com
Excellent product quality, simple instructions. Product was received as promised, on time. Thank you. www.feedingamericaky.org


I just wanted to send a quick e-mail to let your company know how impressed we have been with your service! The name of our company is  Professional Pet Products and we always strive to live up to the Professional in our name. As a matter of fact the office joke when someone is not doing a very good job is to tell them that maybe we should change our name to “Semi-Professional”.
     The point is that you guys seem to really be “Professionals”. We placed an order yesterday and within a couple of hours received a confirmation, and now the day after we receive another confirmation and a receipt. Great service!

Please let your employees know that your excellent service is appreciated and stands out!
Gus Leyva
Professional Pet Products

What a breath of fresh-air! I didn't know that machine existed, and I certainly never expected all the follow-up from my questions. Thanks! www.alphainvestmentcasting.us
Your website is very user friendly. Whenever I have questions and call your '800' number everyone I have ever spoken to is knowledgeable, helpful and friendly. Twice I have ordered parts and received them quickly. Our local vendor wanted close to the price of 2 new time clocks to repair what, thanks to you, cost me $40 one time and $46 a year or so later for a different problem. Thank You! Jones & Sons Machine and Welding
Always a pleasure. Fast reliable service. www.brick.com
It only took abut 4 days to get the shipment to us. It was very easy to install and use so far. www.cityfurniturecanada.com
The time clock we chose from the vast selection was a direct replacement from the one we have been using for the last 15 years. Lasting 15 years in a welding and manufacturing shop is an obvious indication of the qualily of the product. The web site was easy to use, the prouduct was delivered with no delay and the customer service dept was in constant communication on the status of the order. Very impressive. :) Drilling Controls Canada Inc.
Every thing worked out very well, clock is up and running like new. thank you! Town of Eau Pleine
The entire experience was excellent...from the website, to your staff, to order tracking. If everyone did business like this, the world would be a better place. Thank you! www.durginelectric.com
I needed to make a timely decision on which time clock to get since our company one broke. I have no experience in this field, but Joe did and completely informed me of which time clock I needed for our small company. He did not try to sell me the most expensive one but actually sold me the one that would be perfect for our small company-the time clock is built well, digital, and is not too heavy. I really appreciated his feedback and as a result of his time and honesty, we bought the time clock through his company. The employees are very friendly. I recommend using Employee Time Clocks for sure. www.hartwellmedical.com

Arrived quickly, set up easy - as promised, works great

arrived quickly , set up easy , works great www.cateringbyallstar.com
The product I order is always received on time and is correct! Motorcycle Tour Conversion
Over purchased time card.I called to see if I could return the unopened cards and get a refund for the ones I did not need.No worries the rep. was very sweet and cheerful and helped me in just mintues. Great service. www.sonoco.com
fast shipper, web site easy to follow,product was as ordered. www.duke-energy.com
My experience was excellent. The online ordering was easy and fast. When I called the 800# with questions the gentleman was helpful and knowledgable. The product I ordered came in one day and was exactly what I order. Kudos to you. www.innofnaples.com
Perfect customer service and products. Highly recommend purchasing all time clocks needs from this company. Village of Augusta
We are very satisfied with our order from you. The parts were easy to install and our clock works great. Thanks for your prompt and friendly service. www.belotank.com
I had been looking for replacement time clock badges for our machine for some time and finally came across your webiste through a Google search. Submitted my order online. Was shipped out the next day and arrived here in eastern Canada on the promised delivery date. The shipment arrived in excellant shape and was put to work right away. Can't ask for much better than that. Thanks! www.ledrewlumber.ca
Everything was perfect The service was excellent in the way they caught and corrected my mistake. www.cleanblastllc.com
Easy to navigate website and excellent product. Phoenix Woodworking
Good service. RS
Was delivered on time. Love the product. We looked locally for a time clock and found little to nothing and what we did find was extremely high priced. Very good product and excellent pricing. Precious Times Daycare
Customer service was amazing! The woman I spoke with was so helpful and super friendly. :) www.actionmaintenanceservices.com
So far so good.
Although there was a mix-up in the initial order, your staff - especially Maria - was extremely helpful and made things right. I really appreciate that high level of customer service, and will definitely order from your company again. www.neb-one.gc.ca
User friendly site would love to see order confirmation and detailed listing sent after an online order has been placed. Other than that everything was great fast shipping and excellent people making sure customers obtain the right equipment. Thank you. www.ig-inc.com
I ordered this product for the company I work for. I have experience with it as I work at another place that uses the same time clock and we not had a single issue with the product. Thank You www.dakotaouterwear.com
Your website is very user friendly and the items were shipped promptly! Thanks for all your help! I will definitely be back for time clock supplies! www.lonestarbit.com
Everything was great thanks you! www.precspts.com
Excellent and Fast Service www.umtmarine.com
first time buyer, Joe was great help and the time clock works great! (lathem) you don't always get the head hancho to answer the phone and take your questions, great experience. and it was all the positive feed back that led me to them in the first place, great idea. Belschner Custom Meats
Excellent! They came fast! Weeeeee. www.trianglecatering.com
The shipping, product seems good. I had a problem with programming and had to wait for someone to call me back. I did receive a call and then we were cut off and the tech did not call me back. I had to call in again. When I received help, it was good. www.gainesmarina.com
Sales Rep was very knowledgeable about products and was able to answer all of our questions. www.forevergreenspraying.com
Very easy to order and pronpt shipping Thanks. Proto-Crafts Inc
I found everything great keep up the excellent work.Person on the phone was very helpful.... Tick Tock Clock Shop
Good experience. The product is in good working order, shipping was prompt and the website was easy to use. I called about a shipping question that I couldn't find a answer to on the website and was given an answer promptly by a woman in your customer service. Thanks. www.independentstavecompany.com
worked with Trish on the phone. very professional & easy to work with. overall pleasurable experience. thanks you. www.compressorelements.com
Simple and efficient order process and good followup. Thank you. Layout
Arrived on time and worked right. That's all you can ask www.basementwaterproofer.com
The products were very good. fit right in place allowing us to get the time clock back up and running. the website is great. www.ceramictech.com
Great & efficient. Hy Grade
You guys make it really simple and easy to order items from the web site
THANKS! Glad to be of Service ww.intermodalexpressinc.com

Great website - easily found what I needs with only a couple of clicks. Fast shipping, too.  Amware Pallet Services
It was very easy to place our order and it was shipped out quickly. Easy and fast service, Thanks!! Little Caesars of Santa Cruz
Every process from purchasing to receiving the product was one smooth ride. Just purchased Icon CT-900 and can't be happy enough, on top of that I got a promotioinal offer which can't be beat. It was pleasure talking with a lady (can't remember your name sorry) who took care of a very minor issue. Excellent customer service, highly recommended company!! Thank you very much~! Old Nelson Food Co.
The product is excellent. Shipping was fast. Thank you. Pacific Island Security Agency
I called with a technical question, I got exactly the information my boss needed, then we calle back and placed the order. A suprisingly pleasent experience. Would recommend these people to others. Razzle Dazzle Event Decorating
No wonder you have had success with your company. You understand the importance of great customer service. Thank you, I'm going to save your email. Frank (at Amano) is very knowledgeable, I just wish he was just as helpful from the start. Thanks for making the call!  Thanks again.
Jose - Fusion TV

I needed a key and ribbon for a 31 year old Lathem manual time clock. Your web site made it easy to find what I was looking for. It was easy to order and it was shipped with in a week. GREAT JOB ! Kiddie College
Thanks, Just needed time cards & you offered a good price. Ferris Farm
I was very pleased with the product and the timely delivery. WIll order again when necessary. Thanks. www.bestcookingpulses.com
Everything went great. Only had to spend $50 on the motor and clutch instead of about $300 on a brand new time clock. www.lafayettebestsuites.com
ordered online with ease. Delivered promptly. SCEGA Gymnastics
We needed a key for our time clock. Your prices were low and received it in the time frame you said we would. Thank You www.communitykitchencolumbus.org
On time and just what we needed. O'Donnell's Bar O Ranch
Great. www.imagespin.com
Had it installed and running in a very short time. Very easy install. Works great! www.cbhhomes.com
The new motor arrived quickly. I opened the clock, removed a couple of screws, replaced the old motor, and it probably took more time to reset the clock than to fix it! Now running like a top! Thanks so much. For $35 I have my $250 clock back like new! www.mwsu.edu
Everything was done very professionally. Appreciate the good service. www.southern.edu
I can personally recommend these people as I found them to be wonderful to deal with before, during and after our purchase.  I am not a technical genius and managed to install, move and reinstall the system myself using primarily their instructions (not the manufacturers).

Wonderful Quick and easy ordering and received very quick www.ambiance.com
One call, problem determined! Next day we had the part and were up and running. Thank you www.jimsmithboats.net
Fast shipping. Product is excellant. Easy website. www.oscodatwp.com
great product and nice easy-to-use website, but lots of e-mails - received 5 or 6.. Bank, then receipt, then shipping, then upgrade codes then FedEX, then quality control follow-up. 2 would have sufficed.  Amps, Inc.
Thanks for all you do.. The service and product suggestions were spot on! Well done www.walterburkecatering.com
I at first was attempting to fix the time clock I already had. I was sent great directions to attempt this but unfortunately it didnt work. when I called back to exchange the part for a new time clock the woman I spoke to was very friendly and helpful and I received my new time clock quickly. Thank you for the great experience. Today's Market
Product was to expectations, shipping was quick and service AAA+++. Will certainly use again and recommend to others. www.tinninglaw.com

So far so great!  OAK Factory

Canadian Custom fee and shiping more expensive than evaluation. Mecanessence $6.96 USD in shipping to Canada is expensive?????
You had exactly what we needed. The staff here really like using the product. www.unmc.edu

The only issue with this product is it doesn't have a feature to add the times that are on the card for hours. It makes processing payroll easier if time isn't spent to double check and add the times in and out. Thank you. www.litchfield-park.org   Dear customer: you purchased a non-totalling time clock online at a reasonable low price. If your need is a time clock that total the hours, we have a complete section on our web site for that ( http://www.employeetimeclocks.com/productlist.aspx?CategoryID=2) Next time do not hesitate to call us to discuss your time and attendance needs.

All good and smooth,  paytime is now easy to track. Alf Christianson Seed
We needed a key for our time clock and in order to get the key we had to order a ribbon as well which we needed also anyway. Prices were cheap and shipping only took a few days. Overall it was a wonderful pleasure to deal with this company and we will continue to use them in the future. www.rosadogroup.com
I rate you 4 stars out of 4 Fred Sanders
Fast shipment - www.pima-mex.com
The new ribbon - it is so much easier to read and very dark. it got here very quick too. love it. Moore Supply Company
Very fast! got exactly what we ordered!! Munro Contracting
The products were shipped in a timely manner and the products were exactly as described on the site. www.salmonspc.com
I called for support, expecting a hassel. These people fixed me righ-up then called back a day later to check on me.  Recommended!!  Cynthia
Still working out the kinks and learning all the benefits. However, have not ran into any problems. Customer Service was helpful with a minor issue, that was fixed within minutes. www.comfortmedicalsupplyllc.com
love the product except it was a little difficult figuring out how to set and reset the time when we first received it. Johnny Ballow Homes, LLC
Ease of finding the parts that I needed for our time clock. www.ceramictech.com

Thanks so much,glad there is still good  and fair people  around. Refreshing!!  We have the largest(kitty) Jaguar Reserve in the world here in Belize.I have seen many passing in my yard. Thanks again, Larry http://www.seafrontinn.com/


This is my third order and as usual the service was great, shipping was fast, and the product works well. Thank you.   Thank You, Lloyd!



It’s always been a pleasure dealing with you and Trish. You both have always been so helpful! Cary,  El Al Airlines


The motor housing was a tight fit, but I did manage to get it to fit, but the copper clutch-plate didn't fit. I had to use the old one. Other than that, I was very pleased with the parts and service. thanks.- The Breadboard

Its all GOOD.... www.generalconverting.com

Everything went well, thank you. custom black inc
Needed a "Platen" for a very old time clock. Didn't think I could find one. You guys had one, in stock. Wasn't sure it was the right one. Called and confirmed easily. Shipped out quickly with no troubles. Very nice. Peterbilt of Garden City
Everyone I spoke to was very helpful, and we received the items we ordered in a very timely fashion. So far we are pleased with the product. Thank you. Boulder Hot Springs Resort.  Boulder, Montana
I am so glad I know I can order these older parts without having to buy a new clock. www.crystalgeyser.com
Great. It works perfectly. www.kingnotecopiers.com
Product arrived in a very timely manner. I received clear notification that the order was placed and shipped. www.timken.com
Great shipping time & keeping us informed throughout the process. Thank You. Eastern Pines
Product was per description & shipping was very fast. www.shophuntcounty.com
In error I ordered an extra time card holder. How can I go about returning that item ? We are very pleased with the time clock. Thank you. Family Dermatology
Excellent. Fast, easy, prompt return of invoice and product. www.bnl.gov 
Excellent. www.themtc.com
People were knowledgeable. Delivery was as promised. Service was friendly. The only thing you didn't do was bring me a cup of coffee. I am installing the system next week. I'll let you know how it goes. www.beyondtherack.com
Product was exactly as shown. Good price. Fast and economical shipping. Happy with my experience, will likely come back for my time clock needs vs buying right from Pyramid. www.mbrp.com
We received in a timely matter. Customer Service was great and helpful. World Marketing Solutions

I had a setup question, called them, very helpful (Trish) coached me, everything is better than fine!  Colonial Waterworks

Extremely pleased that the timeclocks arrived within 2 days. One is a spare but the one we needed is working just great! Summit Forest Resources Inc
Everything went very well. Thanks. Mesquite Oil Tool Co.
just set up the machine and programmed it. one thing i would have loved to see is when employees ck in and out it would say 4 for yes and 5 for no like 1 & 2 in and out. otherwise i think we are going to like the system. just started using today. David Green & Sons Inc
The first clock did not work properly, but you quickly sent another. Service is superb! The new clock is working just great. Thanks. Caterpillar Clubhouse, LLC

As good or better than I had expected.

I ordered a replacement key for our timeclock with a new ribbon. The ribbon was dried up. The key worked great. But I was disappointed that the ribbon was dry. Hintz Country Farms, Inc Sending a replacement ribbon today.-
Everything went well......install was easy...all that is left is to learn the software and integrate it to our QuickBooks

All went well. Thanks. www.rdiglobalhospitality.com


Buying from your company is a real great experience. Everything was right except UPS service but that is not under your control. We will be buying some Dexte Watchman Clocks in future and it will be from your company. Also we need to know if you can repair an old one that we have that needs some repairs. Thanks and we really appreciate doing business with you. South Center Security Corp.
I received great assistance from the customer service representative that helped me to choose the proper machine for our company. Ridgewood Construction
placed the order from the website. Very easy , fast delivery. Esterline Power Systems
Loved it and the timeclock is so easy to work. St Monica Early Enrichment Ctr
Fast service.Product is fine. Is in use. DESIGN/OL INC
I didn't get a shipped notice but I got the product. :) Why use Fedex? Just curious. They are about the dumbest drivers there are. They seldom get the delivery done the first time. UPS is excellent in comparison.
Even though it was an "out of box" demo time clock, the print cartridge was lodged down in mechanics and very difficult to remove. The rest of the items and service were good! Regina Bakery
Very quick response and great service!! Set in Stone Countertops, Inc
Quick answers to questions, helpful setup guide, fast shipping, good prices. I am up and running as of Monday this week, We are using both manual timecards and the handpunh for this week and hope to go exclusively with the clock next week Thanks www.waldan.ca
Everything was perfect. Thank you very much! Village Historique Acadien
Ordered time cards and they were shipped and received in record time! www.austinlabel.com
The product is working very well. Service was good. Shipping was in a timely manner and the selection of item was very good. Like clock because it resets itself when the power go off. www.esscoinc.com
It has been a pleasure to work with your company. I spoke to a representative on the phone who was very pleasant and helpful. The price of the time clock I ordered was great and it arrived promptly. Thanks! www.sonoma.edu
No issues with Joe or anyone at your company. Great job! I am waiting, for over 24 hours now, for the manufacturer to call me back. Austin Task
ordered time clock, shipped quick very satisfied. Smoakin Concepts Composites
great service and fast shipping, would recommend www.sotabrasives.com
Shipping was excellent - Installation was some what difficult to follow instructions since new to this time clock set up and no time to read detailed instrucions, which I ended up doing anyway delaying by one week before we could use. www.salomfg.com
Great product, fast service/shipping, and smooth transaction. Thanks Gretna Medical Clinic
Great just like last time.thanks! Bob's Pizza Plus
The contact with the sales rep. was always courtious, effecient and full of information. We are in the process of setting up the time clock and expect it to function as advertised. Prescott Park
Great to do business with. Order shipped same day. www.plastrac.com
Everything about this purchase went smoothly. Website and support staff were very knowledgeable and helpful. Plenty of places to choose from to buy one. Product very easy to use. Smith Brothers Pushrods
The entire order went smoothly - from ordering, to payment to delivery - everything was great. www.simoneperformance.com
Everything was good in that it's a good product and seems to be a good software. Just difficult but real easy to understand. The customer service was very good and with one phone call was able to resolve wiring issues with the clock and buzzer. www.trailcreekrv.com
Product arrived on time and was just what we needed! www.paragonpetschool.com
My experience was top notch, from initial website research to customer service ability to answer my questions, to the shipping to the product and it's ease of installation.... I will definitely use your company again if the need arises. www.pjfitz.com
A hard-to-find piece, fair price, easy to use website. Just a fine experience.
The correct product in excellent time. Jefferson Clinic
Clock is working well, You have been a pleasure to deal with. Thanks. Milliken Farms.

Thank you sooo much! Your customer service is outstanding and very fast! JSarah



Would gladly recommend you to friends! www.slimrock.com

Product as expected, shipped propmptly, thanks for your service. www.wyattjohnson.com
Excellent Support and Fast Shipping!
Very easy to use Website. Arlington Lithograph
Great experience! First time customer - will not be the last time using this company.....I sent an inquiry and 15 minutes later had a response and suggestion (rather than an attempt to sell something)...the items I ordered were sent efficiently, cost-effectively and I received notification of shipment tracking.......I will definitely use this company any time I have a timeclock requirement..... By the way, I am not related to anyone at this company and do not routinely take time to provide recommendations... Roxie Lewis, Acctg/HR Manager Thank you for a great customer experience!!!
The product was a reorder of something we've used in the past. Thus, we are happy with the product, service, etc. George P Johnson
Everything was great! No complaints! Aquatic Technologies.

Professional service, fast shipping, excellent TimeTraxEZ product...Living Water Underground Construction


Lakeview Motel, Petoskey, MI


Shipped promply and correct.
US Zinc, Inc.


Product (Amano key) was delivered promptly and was exactly what I needed.
Everything from start to finish with my order was fast and efficient!

The product was high quality and arrived in a very short time. Website was easy to use. Thanks!
Litex, Inc. MI.

100% on all points. This has been our only purchase from since our initial purchase of the RTC1000. Upon both occasions we have been extremely please with your service. The RTC1000 runs like a champ and has been a true asset. We will certainly come back to you folks with any future needs. Thanks

im soo greacefull for your attention!

Joe was awesome. Made it easy!!! Hope I don't have to buy another time clock, but if I do it will be with you.
Southern Heirs Auction, Walker, LA


Overnighted as promised. Thx!
Austin, TX

I had a question on Pyramid setup and it was answered promptly
Norfolk, NE




Product was perfect and shipping was quick.
Randall County District Attorney's Office



Product as described. Shipped fast. Service is no hassle, easy to work with. Thanks
Cherrywood Coffeehouse- Austin, TX

Hi Joe,
The items were received in excellent condition.
Thank you very much for the fast turnaround and delivery.
Information Systems  City of Victoria
1 Centennial Square, Victoria BC


Thank You for the prompt service, our time clock is up and running. We feel we now can capture any errors in our time keeping. Thanks again.
ConnectiCUT Wire

Excellent customer service, received shipment quickly.

everything was great
04/18/2011 After wasting my time and money on a highly advertised biometric time clock my second attempt at a time clock system for my company led me to Florida Time Clock. Knowing what I do now, I wish that I would have picked up the phone and asked for assistance prior to making a blind purchase. Joe at Florida Time Clock was immediately able to qualify my companies unique time clock needs (5 user software interface in my office, 50+ employees punching in, 2 time clocks total - 1 local & 1 remote) and referred me to the Icon PIN network timevue system. So far this system has worked flawlessly in both local & remote locations and the timevue software was straight forward and easy for my H.R. Manager to start using with minimal training. The software installation & configuration works well but does require what I would consider to be advanced knowledge of LAN / WAN. The instructions provided are detailed, but network hardware settings & operating systems vary greatly from company to company. If you do not have IT personnel on staff I would recommend hiring a company locally to correctly perform the software configuration. Thanks again, Ryan Gummer President Secure Foundation Systems, Inc. Ocala, FL Tips for installers: Before attempting installation - I recommend calling Timevue for tech support and explaining what you are attempting to accomplish. This is free for 30 days. There is additional installation instructions that they can email

Good, very good. 4 stars out of 4.
ACT Recycling LLC


Excelent service and super quick shipping. Will do business with this company again. Highly recomended www.reliableins.net

The ribbon is fine.

The service you provide was excellent.
International Paper, Springfield, MO

Every item was the way it was shown on the your web sight.
I have not run a payroll yet would be happy to get back to you as soon as I do. So far installing was very easy and I have not had any problems.
Great again! Thanks!
All is fine. I especially liked the support I received from the manufacturer Icon. They were wonderful.
I called to make an order and I was greeted by a very friendly woman by the name of Maria who took my order. She was very knowledgeable and helpful. We received notices of our order and when it was to be shipped. We received our order very quickly. I am very pleased with the service we received. Thank you.
Easy to do business with, will absolutely use again.
People were very responsive, helpful and the clock was an easy install along with the software. Very pleased.
All aspects of our purchase was excellent.
Very good. Never thought I'd find the ribbon because the time clock is so old. Glad you has them Thanks for the super fast service !!

It was the first time I used your website and I was able to order exactly what I needed. I received my today. I appreciate the help.
Shirley Febinger with Stephenville New Holland, In


I was surprised how fast the items arrived.The products were as ordered with the help from your phone staff becauce your web site wouldn't allow us to order with delivery to Canada. Thanks for your prompt friendly service.
I was very pleased with the purchase experience. Thank you.
The product was what I ordered. It worked great. Shipping was fast. Selection was good. Website was excellent.
Wonderful and informative. Very easy purchase and the new time clock is exactly what our company needed. Thanks!
We needed the time clock asap and I was pleasantly surprised that my order would ship same day as ordered. Just like the site stated "fast delivery"!
Wonderful experience I would definitely order again from Employee time clocks.com Thanks
Everything's fine, except for all of the follow-up emails thanking us for our order. One would be plenty. Thanks. We send out a maximum of three, if you do not reply.  We take a proactive approach, then we 'go away'.  Thank you!
No problems, fast delivery.
I always get exactly what I ordered and the shipping always exceeds my expectations. You guys are great!!
was easy to find parts on web sight nice big pictures and shipped in a timely fashion
Clock is working as of 3-10-11 fine. No trouble yet No news is good news Big "O"
Excellent, prompt service. Always easy to get someone on the phone and reps are always knowledgable about their products and what will best suit our needs.
Fast delivery
Good easy to use website, fair pricing, and quick delivery.
ordering was easy and delivery was very fast. thank you!!
Service was excellent - very prompt with processing the order and shipping. The time clock is easy to use and is working well.
The ordering process was very easy and it shipped quite quickly. Management has not set it up yet, so I can't respond to the usage, but everything seems to be all there and in working order.
I was pleased with the ease of the website and the tracking once it shipped. The estimated arrival date was right on. The product has worked well and we have used it for one pay period. Thanks!
all was great will use again
I am thrilled that you had the mystery key to our aged but well functioning Lathem clock. The $6 key investment saved me the $60 to have the lock replaced. You shipped super fast and gave great personal service via email, taking the time to make sure that I had just what I needed. Thanks for all your help, I'll definitely be back to shop with you again!
Excellent prices and service! Turn around time was great!
Representatives are very frendly. They were very knowledgeble. I got the product fast, it was what I want it!!!

Hi Joe,
Quick question about my time clock. I have deleted employees over time in the program, and then on the actual clock as well.  Is there a way to tidy up my employee drop down menu?  Just curious……  Thanks.
DanaWyn Sherman Floralia Decorators @ the Waldorf=Astoria
We sent her the answer, you can find it here:
Her response:  You rock. Done and it’s done!!!!!

I ordered the time clock on Wednesday was told that it would not be here until Monday and actually received it two days early. The office staff was extremely pleasant and overall very helpful.
Quick shipping and excellent price on hard to find replacement parts for a tried and true time clock. Will be shopping with you for all our time clock needs.
very satisfied with overall purchase experience. Thank you.
Everything went very smooth.
Good knowledge when deciding what product to go with
Joe and Trish were very helpful in gathering information for us to choose the right product for our company. It took several months and many phone calls and we were treated in a friendly manner and given wonderful assistance. We received the product quickly and exactly as described. We are very happy with our new time clock system and would recommend your company, thank you!
Since this was my first time ordering, I preferred to order over the phone and the woman who helped me was very gracious. Our time clock is very old and I wasn't sure if parts were still available, so was happy to find your company here in FL. What would we do without GOOGLE!!!!! Thank you.
Thank you! Your website was easy to use and painless to process payment. It only took a few minutes for me to locate and complete my order.  Darlyn.
The shipping, service, selection and website were all great. The product isn't completely user friendly, but easy enough to figure out.
Everything was great. I received the product very quickly.
Fast-product worked well
They arrived yesterday, 2/17/11, in great condition. I'm a 61-yr-old grandma, and I got out the drill and installed one of the timeclocks on the wall in our office - no problem! I also got it all set and ready to start using for our new time period starting Sunday the 20th. The second machine went over to our Agronomy Building...hope those boys are as good at installation as I am! HA Really looking forward to using; this will be our first self-totaling timeclock.
Shopping was easy, received it fast. Still loading it and learning.
The 1st clock we ordered was awesome so we reordered. 2nd clock was a refurbished. A little beat up but works great and is just like other time clock. For the price and the fast shipment, you cant be beat....
Your seervice was very fast and we are very happy with the time clock. Thanks
* When I emailed about repairs, you said they were not possible on my Pyramid clock, but you responded quickly. I said I would buy my replacement Pyramid clock from you, and I did. we are happy.

The product works well for clocking in and out. That's really all I have it set up to do. I feel like support doesn't really want to help; they just refer to the manual. I work better having a human talk me through things. So I feel like the product doesn't do much good for what I have it set up for but, when I talk to support I get blown off.


This is disconcerting to say the least.  I will have someone from customer service properly service this customer.  Scott will verify that the customer is properly taken car of or will take care of it personally.  I am guessing that this happened when we were short staffed due to the NE snow storms but there is no reason for a customer to feel like this after talking with our customer support. 

My apologies and we are on it! 

Bob Lennon
Vice President of Sales
Pyramid Technologies

We have contacted the customer and resolved this.  They have upgraded to the proper machine for their need.

The customer service was fantastic. It's refreshing to deal with friendly people who are knowledgeable. My whole experience was a pleasure.
Everything went well.
Excellent service
Excellent product and incredible customer service. Thanks!
Parts came in in good time and was easy to install
All good. Works great and no hassle like time clock was between months or hours or when power went off.
Very well
Our order was filled in a very prompt manner and the items received in excellent condition. It was easy to set up and implement and I found the software easy to learn.
Excellent help when placing my order over the phone, which arrived as promised.
easy process for a busy person!
Fast shipping. Reasonable price. Exact fit and function.
The information I received from Joe Wagner was very helpful in determining what Time Clock to purchase. It arrived on schedule and I gave it to my Maintenance Superintendant who had no problems setting it up or using it.
Excellent service and pricing!
Excellent, easy, and fast. Really efficient right on time. Thank you
what can i say i received exactly what i ordered and on time as promissed thank you
Great it was wonderful. I was wondering if you know where i could get a key for my time clock so i can change the ribbon on it.
Product, shipping and service was even better than expected. I enjoyed doing business with you. Thanks!
The product shipping and service was great. The only thing I think needs some work is your website needs to be more informative.  Thanks, we're always working on it, we appreciate your opinion.
I consider myself quite good at computer, but was not able to install your software. An IT tech was hired to install it. He had trouble also. He was trying to contact your company and we were told to wait for a call back. We are still waiting. Dear Xuesu: You were calling the manufacturer directly - as you should because you have 30-days free tech support with them. After we forwarded your feedback to them, they contacted you and reported back to us that as today your system is up and running beautifully.
Found exactly what I needed very quickly.
Joe was quick to help, easy to interact with, and of course knowledgeable. The item we ordered went out the same day and we had it on the timeclock soon after it arrived. Having the instructions as to who to replace the piece right there on the order page was very helpful as well. We're glad to have found you.

Product is great and selection is great, but delivery time wasn't good. Ordered on the 24th - did not receive until the 14th of the next month. Dear Anne: We apologize for the delay, when you placed your order your item was in backorder and we were closed for Thanksgiving holiday- shipped a week later from Florida and it took 4 days to reach your office in Canada.




4 stars out of 4.
Blackhawk Museum

Overall was a very easy and satisfying experience.
efficient, fast delivery, good pricing...the right items!
Shipped fast. Great Machine...easy to use and does not take up alot of space!
very happy with the time clock, website was eazy to use. Shipping and email notices good. I would use you again. Only constructive feedback...include a manual for the clock.
Received the part in a timely manner and it was exactly what I ordered. I would use them again,
A+ all around.  Thanks for the follow-up call!
Pleased with the equipment and time we received it in. Thank you for your promptness!
In short it was painless. The delivery was quick, installation was extremely easy, and the one question I had was easily found in your FAQs on your website. Systems functions very well and it is easy for my staff to punch in and out. Thank you
Very easy, service shipping selection and website were great.
We ordered time cards. The order and shipping process was efficient. The cards are working fine, however, the numbering at the top right of the card is very small. We like the bigger numbers for quick glance.
everything was easy.
Website was pretty good. Product very good so far. I really loved that customers service when I called was so great. you have a great team, they are friendly and knowledgable. they answered all my questions and seem really interested in ensuring that I purchased the right product for the job that I had to do.
1. The website was descriptive and easy to facilitate. 2. Your selection of different timeclocks was good. 3. I called initially and spoke with one of your customer service representatives who was very helpful in describing the differences between two Pyramid Technology products. 4. The product arrived as stated within a week and I was able to track the delivery online. 5. I would recommend the company to anyone interested in purchasing an employee timeclock. Thanks.
Very helpful & knowledgeable staff. Quick delivery. thanks.
Item as described... Fast Shipping, Excellent !!!!
Motor & ribbon exactly what we needed. Time clock working again!! Thanks!!
Fast and accurate service. I do not need to look elsewhere!
everything was fine from start to finish. i got the clock in about 4 days put it on the wall & was up and running in about 15 minutes.
It was easy to access and order on line.
Product was easy to order. Shipping was right on time, and the cost for the item was reasonable. Will continue to use for all my time clock needs
receive the wrong item-wrong voltage was sent out. Problem resolved quickly thanks.
So far so good, haven't done the reports yet.
Excellent range of choices. Having the "how to set the time" video was also very helpful.
Very prompt. Excellent service
The TimeTrax mobile timeclock is great! I even took it through disaster recovery and it reloaded lost data with ease. The setup instructions were easy to follow. The ordering, shipping, customer service were topnotch. No complaints.
Everything was just great. Glad I found employeetimeclocks.com!
The product I ordered came in quickly, it was easy to find on the website. Reasonably priced. I liked the discount when buying more than one item (I ordered ribbon). Thank you!
Everything went quickly and smoothly. Excellent service and product.
We had a mix up, but it was promptly taken care of. No big problem. Everyone was very nice. Thank you.
Order was placed by phone because the website did not work. Received our order in just a few days. Thanks!
everything was great. shipping was quick. all questions were answered. would recommend
The product was received in good time and the service was excellent.
I placed a small order, time clock motor and clutch. The order was processed and shipped very quickly and I recieved my order in 3 buisness days from Florida. I am in Massachusetts. Thanks.
Service & Shipping were great. I like the clock, it is doing everything we need. Thank you!
Very speedy delivery. Worked Great. Help on website was awesome. Back up and running. Many thanks.
Received the order quickly and without delay. I will be a return customer!
Prompt response from online order, with fast shipment. Time clock items installed with no problems and time cards meet our needs.
I ordered a time clock and a few accessories from the website. Ordering was easy and the order was shipped very quickly. There was one item I did not receive, but once I let customer service know, they sent it out same day with overnight delivery. Overall great experience.
Order received quickly. Easy set up. Bold stamps that are easy to read. Clock appears sturdy & looks nice. Thanks!
Thank you, Joe was a huge help. Cards worked, product arrived very quickly, Very pleased. Thanks Scott Aversano
on time delivery. great product.
Product was an exact replacement.
Everything was perfect.
Nice!~ I liked the website and the whole order process. My timeclock was programmed the way we asked and has been working great. I'm glad I found Employee Time Clocks.com
4 out of 4
Trish Sewell


O-M-G! They listened to me!  How refreshing, great service, great support.

Quick delivery
No problems, everything went smoothly. Received product in a timely matter and price was good.
Fast Service
time was good but did not recieve instructions the print is in the middle of the card need to move to the right - Widmer 175R. Instructions faxed today. Sorry, it was an oversight.
Timely delivery, good product, no hassles.
everything went great! - thanks
Ship On time...excellent
The product works great. The shipping was fast and everything went well with all the transactions.
I have not yet finished setting up our new timeclock/software, but so far, I've been very happy with the help/advice I rec'd from EmployeeTimeclocks during the time I was shopping for our options.
Great service. I was unsure and had some questions regarding what employee time clock would fit for our small office. I was able to get much needed information compared to what I had been given from office Max/Office Depot. Received the time clock recommended-everything is great. Joe was wonderful!!!!!
It was great and fast service and i knew where my part was at all times. thank you so much. Robert
Excellent service...fast shipping, part was perfect and installation was a snap with the online instructions. Thanks for a good product.
I called asking questions about the PR 600 Amano clock. I spoke to Joe. He was very helpful, polite, patient and knowledgeable. Shipping was very easy. Website gave plenty of information I required. I would certainly order from your company again.
Loved everything with the exception of the sync process with QB version 11.0 still working out the bugs. But like the functions of the product.
All great.
Rec'd timer motor in good time and it was exactly what I ordered and came complete.
Great customer service and everything as promised
I really like the contact emails with tracking and then follow up on your experience. Excellent customer service.
The only slight problem was when i ordered on line. had to do it 3 or 4 times before item would show up in my cart. after that product was here in a very timely fashion. and worked fine. Dear Jeff: you are right, one day of last week we had a glitch on the “shopping cart” that have been corrected.- 10-15-10.
Very good. Fast & easy!
Since we already owned an earlier version of this clock our only issue was uninstalling and reinstalling the software.
On time. No problems.
Very good. I am going to order again.

The product is performing as expected except for the facial recognition. I have registered two administrators and now when they try to log onto the time clock the facial recognition first gives an error that it does not recognize the person. When you back off and then try again it says there is no authority. Usually, on the third try the clock will recognize the person but sometimes it takes multiple approaches before the clock recognizes the face. This could create problems if there are multiple people trying to clock in and it takes 2 - 3 minutes for the clock to recognize them. I also tried to use a thumb drive (FAT format) and the clock did not recognize it. When installing the clock and registering the administrators there are a couple of questions presented that are not covered in the instructions: e.g. "Open door authority". Dear Robin: Thanks for your notes on this new product. We have forwarded it to Lathem, the manufacturer.

The product appears to be good. It took me a little time to get the weather tight box put together and get it set up, so I wanted to wait until it was in use before sending feedback. The first few days of using the clock have gone well. The weather tight box took a considerable amount of time to produce. If its something that others do, it might be worth your consideration to supply (sell) such a product. Shipping was timely & product arrived in good shape. Service was very good. (Joe is a little nerdy and talks too much, but so am I). Website was user friendly - even more so with the easy access to a knowledgable human on the phone to help steer me in the right direction. The only "I wish" that I'm aware of at the moment is that it appears that there was an option to reverse the orientation of the print onto the time cards - the current print reads upside down. It would have been nice to have been made aware of this so that totaling the time cards would be just a tiny bit easier. In another month or two of use, I would probably rate the product and services as excellent - Only good now because I haven't had much time in use to have much of a review. And not sure how annoying the upside down print is going to be. I feel like I chose the appropriate equipment, and the appropriate company to supply it.
The service was great and fast, I was real pleased. The part fit great and it works good.
everything was good
4 stars out of 4
Product, service and shipping were all fine, I purchased a used model and didn't receive an instruction manual. While I understand that you may not include the manual with used items, I would have appreciated knowing that in advance. Actually it was an oversight, we have emailed it to you.
the gentleman was very knowlegeable about the product. also was very friendly and easy to communicate with.
Everything was great. Shipping was fast, great price, excellent experience. Now stop sending me emails!!
What an education! Thanks, very pleased with the system, shipping was fast, support has been A-1. Valerie.

Got the motor works great good to see something made in usa.
Larry Pendley

There was a small problem with the order, but it was handled very well. The website is excellent and when I receive questions from customers wanting timeclocks or repair I would certainly refer them to you. Thank you!
Everything arrived as expected and in good order.
The time clock we received works great. It was also nice getting an email that confirmed exactly when it would ship in. The receipt was emailed promptly. The delivery was on time. Service was great!  Brandi.

I was told the product would be capable of connecting to wifi, which it does not. For this, I was offered a refund, but I was happy with the way I was dealt with. Jarman's Custom Wall Co.
Thanks Jay! However, the offer still stands open for another 3 months.  J.  The uAttend system is WiFi, Jay.

Received within two days of ordering. Excellent service and follow through.
Timely, correct, reasonably priced, satisfied!
Good service. Thank you.
So far, so good! We received our time clock quickly, we will be putting it to use soon.
It was shipped Quickly.  Thank You very Much

Didn't realize that I was on a US website and probably wouldn't have bought if I had, but service was great.  Well, that sounds like a compliment....  Thank you!

Everything was great! We received exactly what we ordered, the price was reasonable, our product arrived as scheduled and undamaged. It is worked well for us.
Price was good and Shipped promptly
Delivery was prompt. It has not been installed at this moment. So, I have no comment about the product itself. Phone service was very good. Many thanks!!!!!
The web site was easy to navigate, ordering was easy. Turn around time was fast and delivery was prompt.
Found the product we were looking for easily & quickly. Received it in timely manner.
Shipping was fast
I am very happy with the product, the service and the shipping. I will definitely order any further parts I may need from you. thanks, Dan Suing
Thanks for the message. Motor installed and working fine. I'd suggest you consider using the Post Office or not requiring signature as FEDEX is a B----> to deal with. Anyway, all is well that ends well!
Very happy! From the beginning till date. I started with a google search, your site was informative, but I needed to speak to a live person to have a better understanding. The person I spoke with, was excellent, and most important he understood my needs. Shipping was fast and product was well packed. I had some problems with the setup, and the icon support was tops. I am very pleased with the entire process. I find this to be more and more rare. One question, is there anyway to make this product web accessible?
Hi Joe...
Thank you so much for handling this matter in such a professional manner. I appreciate your letting me know you received the time cards. Please feel free to pass this on to your manager. I have never received notice of an arrival of a return. I sincerely do appreciate the exceptional customer service you have provided. The Lathem time clock I purchased is providing tasks for our company that I did not even think of. Please inform me of other products you provide; if we can use them, I will definitely be doing business with you again. Hope you are having a great week!!
Kathy Murphy

All good!!
No problems. Ordered a new motor for a time clock and it was here it 2 days. Very happy with the service.
Everything went very well. Thank you for your speedy service. J. Bowling Office Manager R & R Custom Cabinets, Dallas, TX 75234
Smaller than I realized, however very happy.
Thank you,works great.
Everything was OK. The part went in fine and works like it should.
Joe was very extremely knowledgeable & helpful in helping me decide which unit to choose. Shipping was on time. Setup was perfect. Too bad your organization only deals with timeclocks...would be a pleasure to deal with on other levels and other products. Thanks for the excellent service. Randy/CA
Very timely and efficient. So far I like what we ordered.

Just thought you’d like to know that we received our time clock on Wednesday, August 4th, and we are very pleased with it.  Thanks again for all your help.Sincerely, Janice Smith

Was very easy. Placed my order. Two days later it arrived and worked perfectly.thank you so much!
Shipping, service, website, selection and price were great. Thank you!
As a whole this was by far the easiest purchase I've made & the time clock arrived with all the settings as requested! Trish was GREAT!
Was a real pleasure doing business with you. Thank you for your promptness and good service.
Shipping and delivery was fine. No mounting instruction and the design to mount is bad. Dear Dan, We'll forward your comment to Widmer, the manufacturer of your unit.
The ordering process was simple, very ample selection and competitively priced on the website. Shipping was fast, shipped via FedEx Ground (beats any other carrier I've ever used for ground service). Timeclock was very easy to setup.
Easy ordering & fast delivery. 5-STAR service!
Very Quick Shipping
Sometimes the employees have trouble getting their time to print, maybe from putting the card in at an angle. Other than that we are happy with the time clock. Prints very clear.
Web site was user friendly, shipping was fast. Highly recommend.
Everything went smoothly.
It was excellent, and thanks for all your help.
So far very good, just finishing up 1st week payroll, will know better later....
Everything went well.
Product works great. Shipping was fast. Service fantastic, very nice conversation.
The time clock we ordered was a good experience, I called and asked questions before I ordered and the person I spoke to was very helpful and pleasant. It was very easy to order online, and we received it when we were told it would be here. One of the things I liked the most was the fact that I purchase receipts immediately and copies come through with item purchased as well. The follow up I recieved was excellent as well. I would use this site again.
You are awesome! Easy ordering, fast delivery! Cannot complain.
Very good customer service in setting up the time. Simple plug and go, so easy I could do it myself. Fast shipping and arrived in perfect condition. All around very very good!
I ordered a time clock motor, the part arrived within a week, the part was exactly what we needed and looked the same as it did on the website. Overall our experience with you was excellent.
Order the part I needed, received it, installed it...my timeclock works again!
The order and delivery time were great but I did not like having to read the manual from the PDF file. I should have received the instruction manual with the clock not have to print it on my own. Mr. Harlow: That is valuable feedback. We will forward your comment to the manufacturer “Pyramid Technologies”.
Very helpful. I was able to find what I needed on your web site and a staff member helped me over the phone when I was having trouble figuring out exactly what key I need for the watch clock.
Did not receive mounting bracket in package. That's odd; anyway we are shipping one today...mb
4 stars out of 4
Experience was very good. Received our shipment of time cards very quickly.

We are unable to export time information to our quickbooks, and if we are sending, we don't know where it is going. Last week, 7/6 - 7/12, the clock did not record in or outs. Any idea what may have caused this?
I may.  Larry,  we may be able to help:  Reboot your computer - heck, it can't hurt.  Check the baud rate of the polling module - it's in the owners manual on page 54 (attached), lower it. Poll the clock again (update the punches).  If that doesn't do it, then call Acroprint for help.  If the terminal is defective, they will replace it under warranty.  If it is a technical support/software issue, then that will be billable.  Registry repair tools, antivirus updates, Windows OS updates, etc. can all affect Windows programs.  Acroprint:  1 800 334 7190

ALL WENT SMOOTHLY . WOULD HAVE LIKED AN EMAIL TELLING US WHEN IT SHIPPED BUT THE ORDER CAME QUICKLY.   It appears we mistyped your e-mail in to the FedEx computer, (d-oh!)
Still waiting for the clocks to show up!  As you know your order was in backorder for few days...order shipped 07-07-10 and delivered today (07-13-10).-
We've been using a Pyramid 4000 for the past 9 years. We finally wore it out so we got another one to replace it. Shipped out very quickly and the price was cheaper than I could find anywhere else. These are great machines and save a ton of time figuring timecards. Would recommend the Pyramid 4000 and Employee Timeclocks.com!
Hassle free transaction, no problems whats so ever.
Excellent on all aspects
I ordered the wrong time clock and called the following morning to correct my order! I was extrememly happy that you took the time to make the calls, arrange for a new sales invoice to be created and make sure the right time clock was shipped to us. I have dealings with many vendors as the Office Manager of a mid size company and find that customer service is an area that many companies could make improvements in. My experience with your customer service was excellent and you are a good example of a company that went that extra step for us. Thank you.
This is the best piece of equipment our company has purchased. I love the ability to customize each employee and the integration with QuickBooks makes running payroll a breeze.
Everything was as it should be
Everything was wonderful from orderring to receiving.
Product is easy to use, customer service has been great so far and shipping was fast!
Perfect product for our company. Trish was very helpful and friendly. Product was recieved quickly.
Overall, our ordering experinence was very good.
Helpful, cheerful, very good value.  Thank you.
The product is okay considering the price. Shipping was amazing, as was service. The selection was okay but I wish you had had a digital date & time for less than $240.
Service was outstanding as was speed of service and friendly staff. Could not possibly be more pleased!
Got what I needed quickly and at a great price. Can't ask for anything more than that...so THANK YOU! DAL
Everything was speedy. Great service.
set up was easy
Product looks good. shipped & was delivered quickly. The overall experience was very good and I will recommend the website to anyone looking to get a time clock
5 stars out of 5
Thanks for helping us out with selecting the best unit for our company! The product has arrived promptly, and was exactly what we expected.
Everything went very well, good experience.
I received my order right on time. Thanks Joe!
Excellent. Advice will save us money. When we get ready for our next time clock we have your service sticker pasted to our old clock so we don't forget who helped us out so much.
The product was great, shipping was very fast, web site was very helpful. I found what I was having trouble finding any were else.
Product overall is nice, shipping was in a timely manner, however we are experiencing some software issues we had not anticipated. Danyel you need to contact Pyramid as you have 90-days Free Technical Support with them. Pyramid ph: 1-888-479-7264.  We have cc'd this to them, they will be contacting you shortly.
Very fast, pricing is great, item came exactly as ordered.
Everything - great. But we have not begun to use it yet.
Product was correct and received in a quick time frame
The product I ordered was shipped and arrived faster than I exspected, you have excellent service and I will certainly order again when I need something. thanks again.
Elks Lodge 391

Thanks for the advice, this is exactly what I need!
The customer service answered all of my questions. The online order was easy, and it arrived in a timely manner. One thing I did not like is that the employee badges look like they have been used. Dear Elsa: That is so strange because you got a brand new unit, direct from Amano. Anyway, if they don't work please contact us and we exchange them.
Everything was great. I liked how the clock was accurate to my time zone when it arrived. I don't know if that was coincidence or something you do but it was a nice touch. Mr Behlmann: It is our policy to set up most of the electronic clocks to our customer's time zone and/or any requested settings before shipping them at not additional cost.  It's good customer service; thanks for noticing!
I purchased an ATRx Secure PunchIn system. The website was simple to use, and the price was the best I found. The product arrived even sooner than I expected. In the process of setting it up, I ran into something I could not figure out. I consulted the website for help and was able to quickly correct the issue. I have not begun daily use of the product, but so far it has been a breeze to set up.
I was under the impression that the product would clock the employee in just by their fingerprint. Overall, a good value. Your company was fast and efficient getting the product to us.
Everything was fine.
Everthing was OK except I got the incorrect software and had to get another copy from tech. support.
Every thing was great.
It was fine
It was very easy to purchase and set the clock up in comparison to other timeclocks we have had to deal with.
Great product and Great Service
fast shipping, quality products. best customer service!!!
Great Service and the product was just as described.
I was very pleased with the overall service. I received multilpe updates on my order status and when I called regarding a question on my order the representative was very pleasant and helpful. Thank you!
The clock was received and is exactly as advertised. We received it very quickly also! Thank you
The ink was perfect...on time...and no problems! I would definitely use you again...
I ordered a key and ribbon for a Pyramid time clock. It arrived very quickly and in perfect shape. Thanks for the fast service. Paul
Three times I called customer service to get my activation code. I am currently on hold for 21min. E. Madely has not returned my call. I faxed the registration material and I am still waiting. Unbeieveable. It is 2pm and I have been trying to get activated since 1130a. Dear Lorraine: We are fowarding your comment to Pyramid, which is the company you are calling and owes you the activation code. On the other hand, thanks for letting us know how the manufacturer's customer service are dealing with our customers, so we can take action about it.
Quick and easy! Nice price as well. I certainly appreciate not spending a fortune on shipping so they can send me more packing materials than actual product.
Quick and easy to order. Shipping was adequate.
I found your company while Googling for a time clock. Trish answered when I called and was fabulous! She knew just what I wanted and directed me to the exact spot on the website so I could see what clock she was suggesting. I can't tell you enough how great she was to work with--it's nice to have someone on the other end of the phone who has a good personality, can joke and laugh, and still get the job done. I felt like I was talking to a long-lost friend, not some monotone robot-type with no personality. We haven't received our clock yet but I'm sure we'll be pleased. The first company I was talking to were going to charge us double the normal price, plus he was trying to sell me a clock for an inside, dust-free environment--the time clock is for a sawmill! Then the second company I called only had an answering machine. So on the 3rd try, I struck gold! Thank you so much for making this complicated decision so easy. Trish is an absolute goldmine for your company and I hope you appreciate her for what she brings to your company and your customers. :)
Trish and the others all do their best; often more than you will ever know. It's great to receive written compliments. We have posted this on our “Wall of Happiness!” with other nice letters.  Thank you, Joe
(Click here to see it)

Quick & Easy
Everything was great... the only problem I had was the wrong version of software, which I was able to get through the tech support at Lathem. Thanks so much!
The customer service was world class. Shipping was fast and everything was received percectly! Thank you.

Hi Joe I hope you remember me.  I am the Canadian that bought three clocks from you late last year.  They have truly been great and relatively trouble free.  I just followed YOUR instructions…Timevues were not very clear.

I have one hopefully minor issue with one of the clocks though that started last week.  Some of the staff cant seem to punch in first thing in the morning.  That is, when they arrive and try to scan it tells them either that their id is invalid or they simply cant scan in.  It’s the office staff as opposed to plant so I doubt its having stuff on their hands.  It started with one or two daily, but over the past few days its almost all of them.
Then later in the morning, they all seem to be able to scan in like normal.  I use this same clock myself and have never had an issue. No problem punching out.
Mr. Vallina:  We are not the manufacturer. I have forwarded your letter on to the head of the manufacturers technical support department.  Joe 
Joe,We just spoke to Jesus Vallina, and all of his questions have been answered and didn’t need any further assistance at this time.


I had trouble ordering on the website due to security restrictions on our end. So I called to place the order. The services was friendly. Thanks.
Everything was great except we were shorted 1 prox badge. Not a huge deal just wanted to let you know. Thanks for the great service, Justin Toone (307) 362-6661 Mr. Toone missing badge shipped.
every thing was fine, but I thought i was getting one that also would show the month & day of the week. Please email me & let me know if you have one like that. email----baworth09@gmail.com------thanks
Done!  We have received your machine and have shipped the model you had intended to get.  I am also updating the website so that the people that come after you get exactly what they want, and avoid this.  Thanks Bill!

Shipping was timely and item was well packed. You had a part we needed for a 30 year old time clock - awesome. Located on your web site which is a great tool and sold your product. Thanks!
Your company is very efficient. We felt like we knew what was going on at all times with our order, since you emailed us with tracking info. other paperwork. Good Job!
Everything was good
Reordered from website..........very user friendly............prices good..........better than Office Depot in town.
I ordered a new motor with cam and a ribbon for our time clock. I received the parts on the third day after ordering and they appear to be what i need. However on inspection, I have discovered that there is no new allen screw included with the cam, which I think is important to replace and may be necessary. I have not installed the parts yet, but will try to make the old one work.  Great suggestion, thank you, Mich!  Joe.
Great! Simple and pleasant to do business with you. Thanks.
No Problems....Thank You!
Everything thing went better than I had expected. The shipping was fast easy and the price was great compared to office stores and outlets. I love the product I purchased . it is perfect for my needs. Thanks !!!
The instructions showing how to replace the clock motor were invaluable. I was able to replace the motor in no time and got the clock back in service. Thanks!! Gaylord D. Ream
The clock arrived timely, the staff were friendly and helpful. Overall the experience was pleasurable.

We had purchased a Lathem biometric time clock about a year ago from a different company- spent 2 weeks trying to set it up, company exchanged it 3 times before we just asked for our money back. This clock took literally 15 mins to set up and the one issue we had, tech support answered our question immediately.
I'm extremely happy with our purchase, shipping was fast and the website was very easy to navigate. I pulled the instruction manual off of the website before we purchased it just to look it over first and check out all of the options and look over the setup. Great product, good company, we are extremely pleased.

The clock and software is awesome, very easy to use. I do have a few
questions about exporting employee information - other then that it great.
Andrea, Michael,  if you call this number and ask for Elsie West, she is a programmer, she will have the answers: 1 888 479 7264 They are in Connecticut.   JJW

Quick service and product as expected. Great model selection very efficient website. Would definitely buy again.

The Time clock is ancient. I don't even think it is new! I want a differant one.
Correct, this is a refurbished machine, which is exactly what it says on the website.  There has been no misrepresentation, it says “Refurbished” right on the web page.  Just pack it up and ship it back.  We will either refund your money, or apply it toward a replacement.  The new one, Acroprint 175, is on the same page - right next to the Refurbished one, for $120 more.  You have 30 days to decide.   JJW

Great product as promised!
Extremely easy to install. Reports are very easy to generate and read. The entire staff loves the clock.
We received our timeclock in a timely fashion, which was great since ours was broken. We have Windows 7 and I had difficulty with the installation & driver, but when I called your customer service the next morning --she helped me fix it immediately. It is now up & running and so far I think the program will save me lots of time on pay day ! thank you
I would absolutely order from your company again!!
Your website was very easy to navigate and the merchandise arrived very promptly-I was quite surprised.thank you once again.
Very smooth and quick. Will do business again.
i have not received the product yet as i live outside of the USA and had it shipped to a friend who will bring it late this month. but so far everything has been very good and i appreciate the good business ethic in this day!
Recieved the product very fast. Thanks!!
Although we have only been using the new timeclock for a few days, everything is working very well. Thank you. Boyd Foster Joe W. Fly Co.
Motor installed quickly, you shipping was prompt. Thank you for your concern and customer service
Oh my god...this is the greatest thing since ice cream....thank you MR JOE...you're the greatest. You heard my problem and had a solution..... THANK YOU FROM MILAN & MILAN PAYROLL, BOOKKEEPING & TAX
Very prompt delivery and service. Thank you!
Found you on the internet. No problem ordering, received in a few days. Thanks
I ordered a motor for our time clock. The clock was just over a year old when the motor decided to whine so loudly I thought it was going to catch on fire - no warranty of course and I didn't have time for locals to order the part - had to get a new clock. Since then, decided to repair this one for a spare. Your service was great and the clock is up and running. Thank you so much for speed in ordering on the net and shipping the correct part. Will definately keep your site handy.
Very good service.
Very pleasant to deal with and fast service...thank you Nicol
You were very thankful for the purchase I made with you and provided very good support.
Good communication and fast shipping
- User friendly - software need break punches to be separate from in & out punches. - need to calculate manually if employee took more time then allowed for break. Mr. Luis unfortunately all the softwares but one do NOT have the ability to calculate PAID breaks. For more info on this matter, please contact us at 1-800-682-3389.
Am still waiting for the missing S-shaped clutch that I ordered (01-12-10). Mr. Francis: your shipment is on FedEx vehicle to be delivery today.-
We are very pleased with the product, but the fast shipping is really appreciated. Our timeclock died and we needed one quick. I placed my order on Wednesday and received it on Monday. Price was great also. Will definitely purchase from you again. Thanks so much.
everything went as advertised
We are very, very happy!...And will certainly spread the word about you and your very fine company...  Thank you for your follow-up inquiry. Sincerely yours, Walter. Walter Sedovic AIA LEED Principal & CEO Walter Sedovic Architects
The lady Trish was very professional and helped me figure out which time clock would work for me. I would recommend your company to anyone. Thanks so much. Sincerely, Jeff Dew (President)

i thought i ordered time source. i received time view. i did not get the right cord that hooks up to the time clock. the one i received was green and too small. i have been unable to conect to my computer and need the right cord. i dont know what the differance if any of the two differant time clocks. i am ok with this one if i can get the right cord to plug into the time clock and my computer Holly M.
No problem.  Support called her right back, as soon as we got this response.  Holly was replacing a 1990's Icon system. She had the the right parts, but was confused by the USB adapter that is now included.  Lucky for her, as her new Dell PC did not come with a Serial connector. The free USB adapter solved the problem.  TimeSourceLite was discontinued in 2006, and replaced with TimeVue.  The examples on the website are from TimeVue, not TimeSource. It's the updated version. Her old TimeSource records were successfully imported and updated in to TimeVue and she is now a “happy camper“.  Joe Wagner

We are very hapopy with the product and impressed with the helpfulness of the gentleman on the phone. Thank you
Everything went great!
Easy ordering and quick shipping.
The motor worked although it is just slightly larger than the original. I had to move the ground wire due to the length and interference.
Good Chilly Morning!!  Thank you so much for the fast delivery of the cards. They arrived this am.  Your check has been mailed.  Thanks again.  It is so refreshing to deal with such competent people!!!  
Take care.

Mary Beth Bliss
Bliss Produce

I have just received the Payroll System I ordered online and I really couldn't believe how fast this shipment came. I haven't installed the system yet, but would definitely recommend this company to others. Excellent communication as well with regards to product and shipping times. I couldn't even come close to finding the price I received here, at any local retailer. Thanks again for all your help. You give online shopping a Great name.
Fast shipping, easy to order, no problems at all!
Prompt, helpful, no mistakes, good deal. What more could I ask for! Thanks
This was a fast service...I am so excited about using the timeclock...this is my first business and it just opened Sept 8th. This was the smoothest transaction I have ever had online.

ETC is A-OK with us!

It was great, Joe was very helpful, thank you guys!
All Good. Clock had a problem 5 days after installation. Would not poll. Called Customer Service, got fixed right away. Works fine now.

Better than expected, will recommend to others.

My experience was great! They shipped the product immediately, it arrived timely and the timeclock (refurbished) was in great shape!
Quick shipping, great service, and excellent communication to me with shipping updates throughout the process. Informative website made this a smooth and easy transaction. Would definitely purchase from you again. Thank you!!
The product shipped quickly. We had a mixup on the correct part for my timeclock but they sent the right one out immediately to correct the error. Very Good Service.
Guys, keep up a great work. I really enjoy the product. I only regret I did not do this earlier. Thanks
Working with your company was very easy. As soon as I got our new time clock I plugged it in, and as promised, that is all I had to do. I will recommend your company other business associates. Thank You
Great, Shipped back product and Joe helped me get another product that will work better for me.
Shipped on time. No chance yet to test the product.
Purchased online. Waited awhile before calling them about the order, but once I did the order went through right away. I would call them anyway even though the e-mail confirmation expresses that your order went through. I'm sure they're working on a solution. Great service.
Everything perfect! Hope to engage in more business with you. Thank you. Bob.
It was fast and great
Good advice - Easy ordering - quick shipment. Will visit again when shopping for an updated website. Thanks
Your pricing cannot be beat and the prompt shipping (within hours!) and great communication made it a most positive experience. In fact, I'm ordering two more time clocks for our other locations. Thank you for your excellent customer service.

You offer support which I did buy, but no support on weekends and nights
(No email address, company name, or phone number provided by customer above)
Good point!  Our support hours are Monday - Friday, 8:30AM - 6PM Eastern Standard Time.  This is standard through out the industry.  We are closed on Holidays and Weekends.  We do this to keep our sanity, and to keep our employees.  You called over the Thanksgiving Holiday weekend, we were not in.

That being said, you are welcome to call us any time.  If we're not in, please leave your name and number.  We stop in to the office some weekends, and have been know to return calls even when not officially “open.”

The product arrived quickly and is working great.
The people that I spoke with at your company were very helpful and kind.
Good, enjoyed talking with Joe, he is very pleasant person to deal with. Hope to do more business with you in future, have already recommended your company to couple of my clients.
After finding the time clock that I was interested in on the website I called with a few questions. The phone service was great. They were able to steer me in the right direction. I am extremely happy with the time clock to this point. Thank you for the extraordinary service and your expertise.
The motor was exactly want we wanted. It arrived when you said. Your site was easy to use and we will use it in the future. Thank You
Product selection is excellent, website was easy to navigate. Shipping options however could be expanded upon, there was no way to send the product in 2 days or less.
Web site made it easy to find what we needed. Ordered the product online, shipping was fast and follow up service was a nice supprise.
Just a note to thank you for your prompt service. The sales associate was most helpful. With his help we were able to repair both of our time clocks instead of replacing. The turn around time was very quick. We would be sure to use you again when needed. Thanks again! Import Automotive 1502 Alt. 19 Palm Harbor, FL 34683
Ontime, thanks.
Everything was great--set up was super-easy; we are up and running an hour after installing the software and registering fingerprints.
Everything was great. I called to place my order (because I wasn't sure exactly what product to order), and the person who answered was EXTREMELY friendly and helpful. A great experience!
The website was easy to use and I had my order in just a few days.
We have yet to install the product.But website,shipping and service overall was first class, excellent. Thanks
Great email communication. UPS tracking info was emailed - which is a good thing. Product was packed very carefully, AND it included directions which is always a nice feature.
Great product and selection will use again in the near future especially when I upgrade. Keep up the good work!!!
the access key was broken because they left it in the lock during shipping- but the woman on the phone was very friendly & helpful, and i had a replacement key in a couple of days
Very fast shipping, comparible prices and great service overall! We will be using your services in the future when the need arises! Thank you!
Product was in good condition. Website was easy to work through.
Very pleased with ease of website use; fast service and the product.
Service and price are excellent.
Ordering was easy and we received it quickly; haven't connected it yet so too soon to rate!
It was only a key but it came in a very timely manner. Your website is very helpful as well. Thank you for your help and good service.
very fast service and my product ordered was correct the first time will use them again.
Everything went smooth.... Absolutely no problems!

Hey Joe.
Thanks for fixing the quote.  Here is another reply from the other client you sent.
Amazed that they even replied to be honest.  You must really be good.
Thanks again.  Will finalize order shortly….trying to get a hold of company owners to get credit card numbers but they have been kinda scarce.  Stay tuned.

The wrong product was shipped but the immediate response to my phone call by Joe and the willingness to correct the situation by Fed-Ex shipment of the correct product was a very pleasant experience. My business prides itself on great customer service and you obviously fell like wise. Thank you, Ovidio Diaz
Awesome, thank you for all that you did.
Everything went smooth and easy
Quick (and free) shipping, which was nice. I got exactly what I expected--nothing more, nothing less.
Arrived on time and in good condition. Started using this morning, appears all ok. Thank you
product, shipping and service was very good
You were wonderful.
Everything went as planned and when I was orderingd the tech was very helpful making sure I was getting what was needed. I got it installed the same day that I recieved and it works well Thanks
The product was received in a very timely manner and in good shape. Thank you for the quick service!
We have 2 older time clocks.One has'nt worked in years.The other we use dailey.It stopped working...Not good..I found you guys on the internet,called and Joe fixed me right up. My old Latham is working fine.The motor got here fast and Joe was most helpful...Thanks!
Got it and the experience was great
Quick service and shipping. Correct parts.
My order confirmation email said I would get an email with a tracking number when it shipped. However, I never recieved an email with a tracking number or just to say that it shipped. Mr. Keith, sorry to read that you never received an email from us or FedEx regarding your tracking #. We will check that we write customer's email correctly.-
The price and delivery was great! And my contact person was very open with his history of the company. Thanks again.  California Conservation Corps.

You actually asked (good) questions before asking for the sale!  How excellent.  Thanks, I'll be back. 

Everything went fine clock is up and running. The only thing I can complain about is that I keep getting this email!

The product is nice. Sometimes it has a tough time reading an employees finger print. Paul, thanks for the feedback.  The terminal also has a keypad for those people who cannot be read.  This is a known and apparrently unsolvable issue with all fingerprint readers.


Very friendly staff when I called. Very helpful. Great prices. Just the product I was looking for. Fast shipping. Will definitely do business with you again!
I was very happy with service but my order arrived short 25 buttons. I called and Trish is rectifying the problem
we have odd work weeks friday-thursday with every two week paydays....i'm trying to set the clock for that but am having difficulty even finding that part of the setup....other than that, everything works smoothly. Marie: We're glad that with the help of our technician; now you have your time clock set up corretly.
Easy ordering, easy set up, so far so good.
It all went very smoothly; thanks. Susan Finkleman office manager
Great Experience! Customer Service was great about changing shipping to expedited after placing the order on the website. Received calls back to confirm would be shipped expedited as well as emails with the tracking information. Service was so great and fast - we ordered another clock the following day!!!
Joe was patient and very helpful to me in guiding me to make the right choice for my particular application. The order was delivered promptly and the installation was a breeze thanks to the excellent customer service at Employee Time Clocks.
Because we hadn't used the clock in such a long time the key was missing. It was so easy to order the key from your website and the shipping was fast too. The price was just perfect. Even the thank you follow up letter was wonderful-customers love those. We will be back. Thanks
I ordered a time clock and then cancelled it because it was not what I needed. I was charged on my credit card and of course the time clock was not sent because I cancelled it---I need it off my credit card. Mr. Armstrong per your prior request, we were waiting for Mrs. Jones to contact us and order the correct time clock. Applying those charges to that order. Now per your current comment, we'll immediately refund them.
product was recieved in good condition in a very reasonable time frame. we will be ordering more in the future.
Hello Joe -
I am very pleased with the quality of the product as well as the prompt shipment.  I actually just installed this time clock at my client's office today and the installation went perfectly without a hitch!  I was able to get everything installed and the woman that will be administering the time clock trained on your system in a little over an hour.  The few days I tested it at my office I found no issues with the software and will use your company's product again if the opportunity arises.

Thanks again for you help.
-Andrew Wallner-

The time clock is wonderful. The ribbon cartridge box was crushed but ribbon seems to be ok. Nice dealing with you.

Joe, Maria, Trish, Chris, and Jenny,

This shipment of my time clock arrived very timely.  I had absolutely no problems with the order.  In these hectic days, that can be a blessing.  Thanks so much for your prompt attention.
Regina Hamm

shipping was quick ,product helped save me the expense of replacing timeclock and as small business right now that really helps. Thanks, Ben
It is a very excellent service from you guys. I appreciate response of Mr Joseph when it was discovered late that my first order was outside the US. Thanks to Maria for keeping in touch throughout the transaction

Product (Acroprint Secure Punchin) has bugs in network connections. Install required assistance. Programs now won't work from employee computer stations. Spent two hours on phone with product rep and still no answer from tech support. Not what I wanted for a program touted for its ease of use. Not pleased. Shipping and service to get software to us was fine. No problems there. But apparently we selected bad software. Hopefully, tech support will get us going so we can actually see what the program will do.

Keith, I have forwarded this on to the vice president of Acroprint.  Expect a call from them, today.   Joe

We dont know when its being shipped, dont have any information. Bad service. Dear Sharon: We are sorry you didn't received either of the two emails with your UPS tracking number.- Your unit will be delivered on 09-04-09
Everything went great
We received the timecards in a few days, please notify the customer to call Lathem for the upgrade needed to use the cards.
Your email was easy to use. The product came on time. Thank You Jerry Shore
The product was shipped without instructions that a lay person could understand-thank goodness for your tech support lady

Fast delivery.

Everything was good
Easy install, easy set-up, easy to use! IT WORKS! THANX.
Quick response, fast delivery.
I appreciate your prompt delivery. I have found everything I need on your web site. I will definitely come back. Thanks.
Extremely fast, professional service! We will be doing business again. Thank you, -Ridge Ambulance
Wow... I only needed a time clock motor and I was treated like I made $10,000 purchase. Best service I have ever experienced. Good Job
Completely satisfied with your service. I had a problem with one component and it was promptly replaced.
Everything was very easy and painless. I wish it was this easy to order from everyone!

The product was received in record time with no shipping damage. No problems getting questions answered quickly. Clock is up and running beautifully. Very good experience.

Thank you!  Joe

I am VERY happy! The product arrived quickly, was easy to set up, and is simple to use. Our primary goal was to purchase a product that would be user-friendly, and we have definitely done that. I had one small question during setup, and your staff was very friendly and helpful. Thanks for a super positive experience! :)
The product shipped quickly and was just what we needed.
It was very easy and delivery was prompt.
I did experience support and buying and that is very good. For support Joe is really good he knows what he is talking about.
From start to finish everyone was very helpful and very confident that I would find the system easy to use. It is. My only complaint is that we are a 7 day a week business and there is no support on weekends...our busiest time in the inn.
The clock/web interface and usability are terrific! Makes me wish I had dumped the old punch clock long ago. Thanks
Dear All, right now I can tell you about your service (EXCELLENT). But it's early about your product. Thanks again.
Simple process -- quick response
Thanks for the help in picking the right system, I'm glad I called you.

Someone actually answered the phone that wasn't reading from a script!  How refreshing.  Great support (advice), again, very refreshing.  Thanks.

I have no complaints. The communication after the order and before arrival was good. The products I ordered arrived quickly.
Repair went off without a hitch! Thanks for the parts & quick delivery.
Fast shipping, good pricing....will buy from again!
So far the experience has been problem free. I will be installing the software this week.
Everything was great - i would definately order from you again
Placed the order online . when i did i called in just to let you know how many boxes of time cards i needed the rep let me know if you had it in stock and he said he had one and he let me know he had to order more and let me know how long it would take and he was dead on the deliver was fast and on time thank you
all good
Hello, I wanted to say thank you for the little guide (cheat sheet) that you addedwith my badges. VERY HELPFUL!!! Thank you,David
Arrived quickly with no problems. Thank you!

Only thing I don't like- at the end of the month it doesn't automatically change to next month. You have to do it manually. Didn;t know this and it caused quite a problem. We are not using this clock for a time clock for employees. We are using it for large volume customers who purchase Diesel fuel from out facility and our time and date has to be 100% accurate. Otherwise, clock is serving its purpose. Mechanical date time stampers cannot change the date by themselves; never could, never will.  Solid brass wheels and steel gears allow for 1000's of stamps a day. They are used in court houses, traffic ticket desks, mail rooms, New York Stock Exchange, etc. You needed a rugged automatic stamper for documents, and that's what you now have.  Just change the month - and the year.  It  is designed to last for 12 years of very hard use in rough conditions - such as your refinery.

Great service, fast shippment.. A+
Everything has been great. Thanks for your help.
User friendly website, quick ordering online, got my equipment fast.

The service for ordering was great and your website was easy to follow. We just started to use the time. So far the crew are finding no problems. Only draw back is the security. Can only have one password and 1 login. Would be nice to have 2-3 more with limits.

Great idea!  I am forwarding it on to Icon's software development team.
... joe  This is the answer from Icon:
Hey Joe,

Thanks for the feedback.  Keep sending it in.  This is exactly what we're looking for.  We will be able to address this customers request in the near future.  Let me know if you have any questions.
Thank you,
Scott MacLean
Icon Time Systems

Thank you for your help. Everything was easy to understand. Excellent service.
Thanks, everything arrive on time in good shape. We will be back soon .
The product was fine. Arrived quickly. Easy online ordering and convenient emails with ups tracking info.
The salesman I talked to was very helpful in selecting the model we purchased. I went on vacation for 2 weeks after placing the order. It was here when I got back, I assume it was delivered on time as promised. I have not had the time yet to install and begin using the clock. The salesman said, and it is also listed on the website and invoice the product included a serial to USB adapter. there was no hardware included in the package. Is the adapter the driver only? Do I have to purchase the hardware separately?
Sorry, Jack!  It was my omission.  Per our telephone conversation, I am shipping out a USB connector to you today, via Fed Ex.  Joe.

So far everything has been great!
Very good customer service / Joe was very nice and helpful, no pressure sales man, fast shipping!!!
Still do not have the product set-up. We got the product really fast. Website is great.
We are satified with the timeclock. It seems to have all the things we were looking for and is very easy to use.
It was an easy set up and the phone help line always answered quickly and had helpful information and assistance. I am pleased with the product we purchased.
Great service and prices and was happy to get my old Detex collectors clock up and running again.
Joe was very helpful. He patiently answered all my questions and helped me pick the best time clock to suit my needs. It arrived on time and works as promised. We are very pleased.
It would be great if we could read the owners manual. Everything was great!!!
I would just like to say what an excellent product! From the start of looking on the website (great information/feedback on products) to the ease of ordering, to quick receipt of the product, and now using the time clock ~ overall, I would give you an A+ rating! We will definitely be back for future products! Thank you!
Whenever I call for help or assistance someone always answers the phone promptly and they are always a pleasure to speak to. I enjoy working with this organization because they are informed, responsive, friendly and have the products I need. The website is easy to navigate and shipping is quick. Thank you!

I can't believe that I actually “enjoyed” buying a time clock!  Thanks for the help Trish, I'll take you up on that cup of organic coffee next time I'm donw your way.

everything went well thank you
Ordering was easy, part arrived within a very acceptable time and the part was exactly what I needed to make repairs. I will check here first next time I need parts or anything else related to a time clock.
I received the order in a timely manner and the person I talked with even gave me some tips on replacing the motor. I replaced the motor and so far is working perfectly.
Everything was great. Received merchandise quickly and tech support was very helpful. Thank you
Easy to install. Sales assistance was excellent.
Company suport knowledge of product was exceptional. It keeps track of hours and different jobs as we needed. A little tough for a dummy to set up with the instructions provided but easy to operate when done. Great product.
Our Pyramid 3500 Time Recorder functions as claimed, the delivery was prompt.
The service was great, shipping was fast. I haven't opened the time clock or set it up yet so I can't say how well I like it. The website was very easy to use and had a lot of choices. There was one item that I needed to operate my time clock that wasn't suggested but an employee called me after I wrote an email saying to call me if I'm missing anything.
I ordered a replacement motor for a Lathem timeclock. With the instructions on your website I was able to replace it in no time. Thank you.
Fast service

Pretty cool!

Product was as expected, shipped fast, and service was great.  Would recommend you to others.
Product so far is good but we have not had to print out reports or process a payroll. One of the options we ordered does not work (depts) as we had hoped so we can't use it. Website did not work when I tried to order so I had to place my order over the phone. Joe was very helpfull.
Everything was correct and received in a timely fashion.
The product was received in the scheduled time frame and no problems.
Everything went great! It was easy to set up and except for employees forgetting to clock in or out it has gone flawlessly...Thanks
The product is working well, it shipped and arrived quickly, there were updates throughout the order process. Website was relatively user friendly. I have not had to utilize service yet.
Don't know yet hope to figure out how to get it set up today
Thanks for the great advice, Trish!
Quick service and delivery. Thanks!
This product is great. Simple, accurate, I would buy it again if needed.
Great service
everything was great!! thank you
Your info is helpful and your web site is easy to understand and functional.  It really portrays a good business sense.  Christine Mull
Very user friendly, and prompt. Thank you
It took one of our office employee about 3 hours to get the time clock synced with the computer. We don't have any history to speak of right now.
Have received the software but have not had time to load it and see how it works. Planning to try and get it going next week.
Service was good, installment easy, good selection, easy to use website. Still familiarizing myself with the product.
Item was received in 16 days after order. Way too long. you folks forgot us. Linda
I thought it would be more complicated.  I followed the directions you included, and it went in easily.  Thanks!  Aubry.
Great prices, fast shipping. We will order from you again. Thanks!
Shipping was great. Website was easy to use. The system has not been installed yet.
1) Product arrived within two business days as promised. 2) Technician did great job of walking be throught the ethernet cable connections 3) Employees appreciate the ease of use of this time clock when compared to the previous one. 4)The ease of updating is also great.
product as advertised, quick shipping
2 orders placed within just a few months and both were received in prefect condition, as promised and very, very quickly! Keep up the great work will be back again soon... ;)
I emailed and was able to order online. The order was here in about 10 days. Very good servicew, couldn't be easier.
I have had to place three seperate orders (the first was my mistake, ordered the wrong clock) through your company and each time has been GREAT! Joe helped me several times with questions I had, as well as a few of the girls that answered the phones! I will recommend your company to others! Thanks so much!
Very satisfied, the product info on the site was very good. I received the time clock sooner than I expected. Overall very happy
Good Product and great Service, thanks
Website easy to use. Ordering and service were great. Product shipped same day as ordered. Clock and software very easy set up.
Great Experience, Product exactly what I thought it was going to be.
My experience was great. Easy selection and cash out via the website. Excellent follow up with emailed invoice and tracking / shipping information. Thanks for the great service.
Extremely fast!
Good. Good. Good.
Had looked several years ago for ribbon for an acroprint time clock. Never did find one, so we bought a new clock. Never really liked the new one, so the search for a new time clock began again. Ran across this website and saw that they could fix and had parts for Acroprint clocks. I called to confirm that the ribbbon was the right one for our old clock. Ordered it and had it within 3 days. Saved several hundred dollars and the service was great.
So far so good. It was easy to set up. WE are on a semi-monthly payroll so we will see how much more efficient it will be with the time cards added up. Thanks
Timeclock ribbons were reasonably priced and delivered in a timely manner.

Wow! After using our time clock now for a few days with the new update, it has been a pleasure!!!! Who ever was the programmer that increased the speed when using the web access, please walk over and give them a bonus on their paycheck!!! That was the biggest complaint we had with your system. Now you have a great time clock!!! Can you tell I am excited about doing payroll now? Mondays use to be a drag. Now I don’t mind them at all. Thanks to you.   Note:  This is the RTC1000 

Thank You,
Steve Bacon
MIS / Sales Administrator
Mighty Tire Wholesale Inc.

Always fast shipping and great customer service!! Thanks again!
Friendly service, speedy shipping and easy to navigate website were all great! Thanks so much!

Regarding the Amano TCX21: So far so good. Still setting it up. But initial tests look great! Interested in information about extended support. DAN dan@marindental.com

We had an excellent purchase experience and would certainly recommend you to others.
I was impressed that you answered the call while not at the office/plant, etc I had found it cheaper elsewhere but I was so impressed that you answered my call...it wasn't routed to INDIA or something like that....thanks
Everything went as planned. Took awhile to get here, but shipping was inexpensive- no complaints! We do our best, thanks for the compliments.
No problems ordering online and received material in a timely manner.
I ordered a new time clock and it works wonderful! It only took a few days to get the clock. The service overall was great.

The item was sent quickly but I just returned from a trip and have =found out that thecartridge is not the correct one. The model that we have is a TCX-11. I am not sure if you have that cartridge available or not. Mr. Heald:  Sorry to heard you ordered the wrong ribbon for your time clock. We have the ribbon you need for your Amano TCX11. They are $11.25, so I will send you two of them and I will have UPS to pick up the other one.-  Thank you very much. That is very generous on your part.  Bill Heald

Everything went fine!
Provided more information than expected, allowing for a better business decision. I haven't hooked up the new system yet, but will do soon.
everything was smooth sailing, but I do have one question: the proxypen kit did not include the watchband or pendant disks... but they do appear on the photograph on your website. Should they have been included or has so mething changed? thanks temp@eminencegris.net

Telephone employees were helpful, and product delivery was timely. However, the software supplied is not compatible with our system, and the product must be returned. We will go with a traditional watchclock instead.

Thank you. We received the electronic clock and it is perfect.  We have issued the requisite RMA, and have shipped you the Amano PR600 watchclock system, per our discussion.  



Great selection, very helpful staff, smooth transaction and good after-purchase support.  I'll take you up on that organic coffee offer if I should ever get down your way (how far are you from the beach?)

Time clock was received in timely fashion; was easy to set up and works great. Support from staff (sent email asking for info) was excellent. Herb - Office manager
the shipping took longer then expected because your girl couldn't determine where it was to be shipped. but it arrived and is installed, thank you..Mr. Terpstra, Glad your time clock is working. Regarding the shipping, we often ship orders to customer's home or business address (their choice). You requested your order to be ship to both, we don't guess; we don't assume. She asked directly which one you preferred then shipped.
My daughter in Law picked this clock up at a garage sale for $30.00 and gave it to me. The keys (from yall) worked great. This has a # on the back: G47816. on the inside tag it has the No. 914696 and on paper tag made Aug 1985. It still has over 4 coils of paper around the inside. Keeps good time. The instruction sheet on the inside of leather is needing replaced as is one of the metal pieces (2 holes and a hump) that hold the carrying strap on. Would it be possible to get these parts and also if not too much trouble to find out the history of this clock. It may have been in Grayson County, Tx. old jail. If so I will get it further cleaned and take to the Jail Museum. Thanks for all your help. Your service has been excellent and speedy. Ray Click Saveon Mobility
Good selection, great service and quick shipping! Would definatley order from your website again!
the products were good. easy to order on line

Everything was fine with the exception of the time card rack. It is a plastic product and was broken when we took it from the carton. We will just return the rack for credit; other than that everything was good. Thank you.

5/7/2009:   We are issuing a UPS claim.  We are also crediting your account today.  Please set it aside for UPS, for the next 2 weeks, in case they want to see it, then toss it.  Thanks for the business, the $29.00 reversal will be on your credit card statement by 5/8/2009.


service was excellant, product was an exact fit and delivered on time.
Works well, easy to use!!
Got it yesterday and it works....Thank you
thank you for your fast shipping, and perefect product, you will get all of my needs for time clocks
The product was exactly what I needed and it came a lot sooner than I had expected. The website was easy to use and the selection was great. Product information was detailed and allowed me to hone in on the product I needed without wasting time.
The follow-up throughout the purchase was excellent.
Clocks work great! We have one mad employee so we really know that the clock works.
Very good product, easy to set up and use. Saved a lot of money installing this unit myself, rather than paying someone $100's of dollars on hour to install for me. Great product and software at a good price, I would recommend this to anyone and everyone. Thank you very much.
Dave, I do not have such parts.  I don't know where you'll find them - original parts.  We can get you a new carrying case, but that would change the nature of the machine (it's a collector, not a worker, right?).   Here's a thought:  Find a shoe repair shop, or a Harley Davidson/biker leather shop.  They have clips, etc.  They'll fix it for you on the spot, hand the proprietor a $10 for the favor, pay no less. 
Thanks for the reply, I will do as you suggested. My best to you and your good company.
I found a a old deputy who remembers this clock from the way the broken strap was wound up and the missing slide door for the big key at the different stations.  Also this clock may have started its life at another bussiness which closed after 1985, and was given to the county.
Thanks again.

Everything about the experience so far has been great
I am glad you asked for commnetary. I would like to commend you for quick / efficient service, delivery to my doorstep. I ordered a replacement motor for our timeclock and it was a perfect fit. In a matter of minutes, I had the clock back up and running again. Thank you for taking your business seriously.
Received quickly and the product was exactly as described. No surprises except for how quickly we received. Thank you.

Everything came in fine, but we are short 100 time cards,received the 100 free ones in the box but only received 400 of the 500 I ordered if you could ship those out I would appreciate it. Thanks Brian Tomasits Mr. Tomasits: Sorry for the inconvenience...your missing cards will be shipped right away...

We have received the time clock that we ordered very quickly but have not installed it as of yet. The gentleman on the phone was very helpful. We will be setting up the clock in the next few weeks and certainly contact you with any questions that may arise. Thank you for your prompt service.
satisfied with web page, order process and product.
Everyone was very helpful
Fast shipping, great instructions for setup. Still testing system but appears to be working great!
It was OK
The product we were looking for was easy to find, a great price and fast shipping.
Fast delivery!
The only problem I had was trying to order from the website. Other than that, when I called to order it on the telephone, the representative was very nice. Thank you for your services.
Right product shipped on time received in good order
Keep up the good work
Product - Quality, Shipping - Excellent feedback, Service - Efficient, Selection - good & Website - Complete
Wonderful-thank you

The product is great but only one problem apparently the system can only be setup on certain computers. which it does not allow me to installed it on new computers and that makes Multi-User license useless. Martin.

Martin, you are using a mix of Windows Vista 32 and the Windows Vista 64 desktops.  Microsoft suprised everyone by rushing out an incomplete OS, Vista 64. Icon is scrambling like everyone else to write special code. The Vista 64 version is expected to be complete by June.  Please go to www.icontime.com/support on June 1 to get the update.  If it is not there, call me at 1 800 682 3389 and I will assist.   Joe

I ordered a motor for my Lathem time clock online. Received it in a timely manner, it was the correct motor for my model, installed it and worked fine. Overall I would recommend you as a dependable reliable company with superb service. Thank you


Thank you Geila, you rock!

It was an easy,fast,pleasant experience. I will use you in the future.It was all so easy to do,even a person who is not computer compatible was able to place an order.:)

One issue: When researching machines I questioned if the machine can be set up to print Saturday (1st day of our week) on the TOP of the card and was told it could be programed for that. Can't find in manual. Can you help?
You should have just called us, or called Pyramid on any of the toll free numbers.  Yes it can, yes it does.  Examples of this are on the outside of the box, and also posted on the factory brochure on the web page that you read when you were researching this.  It always prints the starting day of the payperiod at the very top.  Please call Pyramid for assistance, they will be happy to help you.   Pyramids number is 1888 479 7264.  Thank you for your business, we appreciate it.

Product is great and was shipped when promised.
Joe They are hooked up and working, thanks for your help, for future reference,there was a phone jack in the time clock, we plugged that in, and the cordthat cord that came with it plugged into our jack at the other end, and then plugged into the computer. No booster needed. Thanks for your help, it was easier than I expected!!
Glad to help, thanks for the compliments.

Still testing the product, however the service and shipping was excellent. Thanks
product, so far so good. shipping, on time. service, thanks for folling up. selection, found just what we needed. website, tip top!
Everything was just fine. No problems. Thanks.
It is a good product. Received it in 2 days as promised, staff was nice and courteous.  (This is my 3rd system from you.)
Everything has been very good. I did have to call to get a little technical help, getting the computer to recognize the clock, but it was quick and easy. This is much better than the previous time clock that we were using.
Customer service was great. Shipping took to long. Had to wait 2 weeks before we received item.
Over all the service was very prompt. My only complaint is the noise the time clock makes when we punch in an out.
Shipping was fast
From ordering to installation all went seemlessly, the time clock in in operation as we speak and only took about 15 minutes from box to operational...I would buy this product again.
Everything went well. Thanks
I have placed approximately 5 orders with you now and due to prompt, accurate service, I will continue to order my products with you.
Easy, efficient ordering. Package was received very timely.
Everything was great!!!
The sales process was very informative and helped me pick ETC over competitors even though your prices were $100 more. I'm hoping the continued service will be just as helpful. thanks!
Checked other websites and your prices were the lowest. Shipping was fast and delivered right to our door. Setup was easy and we had our new time clock up in less than 30 minutes. Thanks!!
The products were wonderful. My employees can now see the actual times that they punch in and out! Thank you.
all is working and i had one question that when i call i quickly had answered. I see that it Rules Plus is now 50% off, can i get that pricing? Thanks
Right product, shipped on time, received in good condition
The price is better than Staples and the service is excellent.
Ordering was easy. Customer service person via phone was very helpful and friendly. Order arrived earlier than expected.
Fast responce fast shipping will do bussiness again. Very smooth transaction.
Great, fast great service!
Enjoy each time I order Thanks Again Randy
Product was very well packaged and the UPS tracking feature was great. I was looking out my window when UPS showed up. I put the clock in last Thursday and it worked right off. It is easy enough to use that everyone picked up on it during our Friday test day. Went live this morning and so far so good. Thanks for doing a timely swap with the upgrade to the 950. Your website was great to use. Money well spent there .. Great product selection.
Very pleased. Company rep called and preset time clock before shipping. Was able to simply plug in and put it to use.
Our order was delivered right when they said it would be. We will be ordering from you in the future.
Everything went perfect .Thankyou
We have not tried our product yet but shipping was prompt and the website was easy to navigate. The salesperson I spoke with on the phone talked WAY too much though. I didn't need to know about her personal life, just the timeclock.
Information over phone was very helpful in the purchase.
I especially appreciated the concern taken with my order, which contained an error, and the cheerful willingness to pre-program our time clock. Thanks!
It got to us in a timely manner.
Sales rep was very helpfull in answering all of my questions and helping me select a time clock that would work for our clinic.
Everything arrived in good order. Although there was a lot of damage to the exterior of the box, the inside was intact. So far, the machine is operating effectively and we had good feedback from the "technical" department on how to install the buzzers. Yvonne Rochon
Everything was fine. Thank you.
Installation of our two time clocks went perfectly.
We received our time clock and when we set it up we cannot get the analog clock to work. Sat on hold for 20 minutes this morning and finally left a message, still no call back. Lori: Sorry to hear that you were on hold for so long with Amano (the manufacturer). An agent from our service dept will contact you ASAP.
Ordering on line was easy and product obviously shipped immediately because I received it two day afer it was ordered. Good Job
The product works great and it came in a timely fashion.
Quick response, fast shipment, received in good order
Very Good

With the exception of the keys not being shipped everything was great!  Jodie: Sorry to hear you are missing the key. Manufacturer usually attached the key on the power cord and sometimes fells on the bottom of the box. We are shipping a key today.-

Product was delivered quickly; exactly what I expected
Perfect customer service.
It was a smooth transaction. I would definitely recommend your company to others. Thank you
Very pleased with order. Thank you.
Very quick responses. Fast shipping at a good price. Easy to use website. Its a pleasure doing business with you.
So far, so good. We will start using the time clock in a few days. Looks great. Set-up was fairly simple.
Shipping was on-time, product is functioning to expectations, website was easy to navigate. Thank you
Some confusion about the shipping of the product; but, otherwise a plesant shopping experience.
Everything is good so far. Thanks
This is my second order with you. Both my orders were shipped on time with the correct products. Thank you for the excellent service.
Easy transaction, fast shipping and great customer care. Thanks.
Had some issues with shipping, but the problems were on UPS end and your employees took care of it for me. Which was great, THank you.
Everything went smoothly. Thanks
Timely delivery! Overall very happy with my clock!
It works great and is very easy to setup. I love the new clock. It will make my job of doing payroll easier.
Everything was great! Easy to order, good follow-through from your company. Item arrived good - very satisfied have ordered again! Thank You.
I felt everything was great. My first shipment was the wrong product, but your people did a very fine job of getting us the right material and quickly. thank you for the great service.
Fast shipping, easy product. Thanks!
Very quick and efficient. Thank you.

The woman I talked to asked good questions and gave sincere advice. The guy who completed my order helped me figure out which system I needed, and asked me to call back when I was ready to order(!)... I talked it over with my partner and I did call back, and ordered the clocks from Trish.  Thanks, I'll be back with friends. Wow, no pressure!

Great Customer Service. Thanks for calling to confirm my order.
Clock arrived quickly. Very simple to use. Thank you. Dr. ColorChip Corp
Have not recieved my order yet. Mr. Best: You unit had been shipped UPS and will reach you location on Jan. 16. Tracking  # was email to you.
Quick and dependable service. Thanks
I HAVE NOT RECEIVED MY PART YET. WAS IT SHIPPED AND CAN YOU TRACK IT AND GIVE ME AN ETA? MY PHONE IS 319-277-1210  Sorry Alan, we had a few orders get lost at the end of the year.  That's the honest answer.  The holidays and end of year "stuff."  We are shipping today, along with free time clock ribbon as a sort of an apology. Joe.
Quick & reasonably priced.
good job! I didn't even talk to anyone!
Can't say, we have not recieved our clock motors yet. Should we have?
Everything was great other than I ordered a spare ink ribbon/cartridge and can't seem to find it. I'll try to call Mon. to see if it was shipped. Thanks.
Inv.ETC6313 12/28/08, Still no confirmation of shipping from Detex or FTC,01/09/09. I had to write to confirm receipt of key number which was already on my original order. I would hope I haven't been charged yet.   Mr. Haines: Sorry your order has been delayed. Once we received any info on your specific numbered key from Detex, we let you know.
The delivery took a little longer than normal. Mr. Sharpe you are right with the Holidays; shipments were delayed a day or two than normal.

Shipping has taken way too long. As of Jan 8th, I still have not received my cards.   Mr. Doug: We shipped your order on 12-24-08 via UPS. It usually takes 5 BUSINESS day to reach Canada. According to UPS records as Jan 9th, 2009: “Driver needs security access ... in order to enter building”(www.ups.com)     I am not sure what the security message is all about. We have a gate, but it is open from 5:30am to 6:30pm. I will call them. Thanks for the response. Unusual that anyone actually reads or responds to customer comments these days!

Website was down at the time I tried to place my order. Called a spoke to a fellow who was very helpful. Subsequently placed my order on-line. Very happy with the service and product. Thanks, John
Customer service was patient and great in answering questions about the product. Shipping was timely and the clock is working wonderfully. The online capabilities are wonderful. Worth every penny!
The timeclock is exactly what we needed! It was shipped immediately and received a day later. My department will be shopping here again if we have a need for your products.
Very Happy with the item that we received and it is working fine for our needs. I appreciated that you were willing to do the programming of the unit prior to shipping it out. Thank you for a wonderful transaction and I look forward to dealing with you again in the future.
Good transaction, good product, very satisfied
Everything was great - thanks
Excellent phone service. All questions answered. Easy to place order. Quick delivery. Time Clock was exactly as promised. Plastic time Card rack was damaged in shipment due to insufficient padding.
Thank you for the quick delivery, clock is back up and running.Happy Holidays.Skyworks, R Page
Everything about ordering and receiving product was extremely fast and efficient. This is the third time we have purchased from your company and will continue to do so.
Great product and speedy delivery. Great all round Thanks!
Very helpful when I called about the shipment that was coming direct from the Manufacturer. Easy website, easy order, great communication.
When I called to order and ask a question the sales person was well informed about the product and had great advice! Thanks
Employee Time Clocks had exactly what I needed and got it to me quickly. Keep up the good work!!
All the best!
easy and correct
fast service and the right part what more could you ask for
Web site is easy to manuever; very quick to ship!
Great Thx...
Website is easy to use, shipping was great and timely
everything was on time, went in nice and clock was up and running tuesday morning.
i ordered some detex watchman keys and you guys were all over this order--received those key very fast and enjoyed doing business with you.
time clock died.ordered new motor from your web site.order received,replaced motor,time work lives
Our Church lost our time clock key & needed to set our clock back to standard time. I contacted your company & was instructed to place my order online. The process was quick and easy. The product was shipped and received the next day. We are back in business again. Thanks
All but programing the line stamping, this product was very easy set up. And with the excellent phone techs you have we where able to get it done in a snap, Our company wont start using this product until Dec 1st, but it all looks good.
I found what I needed fairly easily and my products got here fast!
The time clock was very easy to set up, and arrived in a very timely manner. So far it has been working well, but we've only used it for a day. At this point I like the machine and would recommend it to others; however, it is really too soon to tell.
I purchased the Detex Newman and GuardQuest Pro, both units work well. Service was great. Shipping was quick. Thank you.
Product was good. Shipping was good. Overall your sevices are very good.
Everything's working fine. Thank you.
Fast and easy and we were provided with a tracking number.
Good Price, fast serviced and shipping, product exceeded expectations, thanks!
very good
Today will be our first payroll since we purchased the clock. It looks like everything is working.
Product is working great and was very pleased with your company and the timely manner in getting your product here...thank you!
The selection was great, I only bought time cards though so I can't say anything about your machines or anything like that although it looks like you have a good selections. The shipping was quick and your communication was also quick and very open. That is exactly what I look for in a supplier. Thanks! Kari Hornady
Nice website, good price, fast service, good communication
Product came very quickly-great selection!
Fast Shipping. Everything delivered in good shape.
The staff and I like the punch in and out so far. It appears it will be easy to use setting up the payroll. They just have to remember to use it. Thanks, Barbara
Recieved the product quickly & at a great price.
Service was excellent--I couldn't find the ribbon for our Amano time clock and customer service told me which one to order-Delivery was fast and it was the correct one

products were excellent, shipping time was wayyyyyyyyyyyy too long.... prices good as well,.,.   Jana: Our regular UPS ground delivery time to CA from FL is 5 business days. You placed your order on 10-27-08, shippped same day, received 11-03-08.

Thanks For your help don't know of a thing that I would want you to change. Thanks Cody Richard
Arrived earlier than advertised. Excellent price and service.
excellent turnaround in the order & delivery of product. i will definitely order again.
My order was expidited quickly and I received it without any problems. I completely installed my system in an hour. I was completely operational by the end of the day. Very quick - very easy! Well done. Thank-you
hand book is little hard to understand once we got it straight it worked well. need to better explain the different section better for example "set date change line" did not understand what that was! otherwise it is working well so far Mr. Vega: We will foward your comments to the manufacturer who made the booklet.
shipped very promptly Thank you!!
everything was great as usual. very easy to order. site worked fine
everything was fine. we recieved our time clock in just a couple of days and it was easy to set up. so far we are happy. thank you gibson pharmacy
Fast and Great customer service!
we have already placed our second order. delivery was ahead of schedule and the product was as i had expected
Excellent shipping and service. Website I havent tried it yet, since i googled the item
Received promptly. Not user friendly. Some employees can not scan. How do you download reports to excel? Dear Dave, Sorry to hear you have a rough started. For your system, Acroprint offers 30 days of free email or telephone support (with proof of purchase) to help you get started right. WEB: support.acroprint.com FAX: 919.872.5967 TOLL FREE: 1.800.334.7190, option 3. EMAIL: supportdept@acroprint.com
Everyone was very helpful and friendly. Wonderful doing business with you. It was good to know that there was no commission based structure so I didn't feel bad calling several times and asking information from different people. Thanks for the great service. (Esp Joe)
No Hassle buying - Loved it. I ordered the time clock online, it arrived quickly, and it was very easily installed. Works great - Thanks.
Product was as described on line. Arrived ahead of schedule. Software was easy to load and worked great. Started using the time clock this past Monday and have receive excellent report on the ease of using it. Have not had to use tech service yet. Price was cheaper then your competitors
Ihave used the Pyramid 4000 for several years. Your delivery service was on time as promised. The equipment was in perfect shape. Thank you.
I am still waiting on my time clock. I can't seem to get any information as to when or how it shipped to us. We paid up front so we are out the money and have no product. Helen: Your unit had to be programmed to your specifications. Once it was done, we shipped it. You should had received 2 emails by UPS and 1 from us with your tracking #.
All went fine ....TC
I was extermely pleased with the ease of ordering and the quickness of delivery of the parts I ordered. Bookmarked!!!
Everything was great, thanks.
Purchase was a good experience. Good technical help with up front questions. Purchase, delivery, and installation all went very well. I would recommend for future purchases and to others.
Everythings great so far. Thanks.
sevice was excellent
web was down site not working. called toll free number spoke with CSR good experience. Overall would deal again
Everything went well
You had just what I needed and the ribbons were received quickly. Thanks for your help.
Good Product, Easy to Install & Use. Overall A+ rating
Fast delivery, nice people. Thanks.
Just what we needed and delivered in a very timely manner - thanks!
The website was great, very easy to find the product I needed, and the shipping was fine. Thanks so much!
My only problem was that I purchaced a software upgrade & had to make several phone calls to actually receive an activation code from the manufacturer. The product, shipping, and service were all fine.
Havn't hooked it up yet, waiting for ITC to install new computer Jack. So we don't kow how well the product works, yet. Also, we keep trying to call for customer service and we can never get through. So, the free month of tech support for free isn't helping us yet. We are trying to contact you by email, still waiting for a response.
We were pleased with the price, the ease of ordering, the quick shipping. We would use this company again. Only problem - we are not pleased with Fed ex shipping. They leave packages by our front door and we do not know they are there unless we happen to see the truck drive up. I called fed ex about this and they told to tell our vendors that we want signature required shipping. Otherwise - good experinece
Fast service, good prices.
Great. Yhanks
We are having trouble getting it installed, so it is not working yet. We have a computer tech here right now. I am disappointed that it is not more user friendly on installation. Our admin. assist. e-mailed your tech support and the reply was not helpful. So far, we are pretty disappointed with the product.
I found the website easy to use. The order was received in great condition and expediently. Looking forward to doing service with you again.
I ordered the item I needed online with your company. It was easy to find the item, I received in good time and am very pleased overall. Thank you.
So far so good, I spoke with a rep. today and she was very helpful.
Great advice & service from Joe Wagner. Quick delivery. Very pleased.
Great job and quick response. Thanks
fast and accurate thanks!
Customer Service, shipping, Website, RTC 1000 were all excellent.
found you easily on the website, the products were pictured and described as prodcut arrived. Timely service with great notification process.
it was all good thanks gerry
Great Product, Fast Shipping. Had to call on a question and it was answered quickly and correctly. The sales team did a fantastic job making sure I got the right product. Will use again in the future if need be. Thanks!!!!! Jeremy Wright
Joe is great! he always gives me very personal attention to every order and is great to work with. And I know he is available to help after the sale as well, so I only go to him for my time clock needs. Rodney
No problems with the order
Everything went smooth. High marks for all aspects.
Ordering was easy and shipment was fast. Time clock was easy to install and easy to use. Have not used with quickbooks, so not sure how that will work.
As promised
Your letter was extremely helpful. The part arroved as ordered and works perfectly. thank you so much!
Transaction went well. Great communication! Clock seems to work fine. I will buy from you again.
Product is good shipping was timely selection was good
Honestly, everything went very smoothly. I am in the process of installing and hope to be done today. No complaints.
I received my order 1 day early, Attendance Rx is a little tedeous and could use a better Manual, but its ok after you start working with it. Your prices are pretty reasonable as well. "A" Overall
Very satisfied with all aspects of the purchase. I would certainly purchase from you again should the need arise.
Got it a day ahead of schedule, Thanks. Haven't set up yeat but should go well.
You sent out our order of the pyramid 4000 promptly after purchase and it worked as advertized and I love it. It was really getting old adding up everyones hours each week. Thanks.
Easy to order. Arrived promptly. Merchandise was excellent. We lost the key within 24 hrs. We called customer service and they immediately helped us. Very pleased with the experience.
We got the time clock ribbons quickly with no problems at all. You all are great. Thank you
Thanks so much. It works like a charm for my small business.
it was very helpful to have pointers on how to install the timeclock motor. would buy from again
All was fine. Very quick delivery
It was very good overall. Customer service is good and delivery is quick. Thank You very much Theresa Maung
Everything was handled in a very timely manner, clock arrived and was a breeze to set up and start using. Would recommend.
It was harder finding someone who actually sold the replacement ribbons for our time clock than it was ordering or receiving it. The service and delivery were fine. Thanks.
Customer Service very helpful & friendly. Have not used clock yet.
We have not set-up the products ordered yet, but on line ordering and Shipping were excellent.
You shipped my new clock promptly. You have a great selection of products with your website being user friendly. It is working great.
Quick shipping!
Product is in service and is working great. Configuration was easy. Shipping was quick but was missing the surge protector, which was promptly shipped separately. Thanks!
easy and efficient
Shipping was fast. I ordered with ease as well. I am currently just beginning to load the system on to my computer
Thanks! Good information via phone and products arrived quickly.
Ordered the wrong clock,got it exchange for the one I needed, no problem. THANX JOE!!!!!!!!!!!
Other than I get clock punches when nobody is in the building. no problems.It would have been nice to get an e-mail when the product shipped.
Fast shipping, Excellent to do business with you. Thank you, Dale
You were easy to order from, and the shipping was up to date as things progressed.......thank you very much and we will definatly order from you in the future!!
Everything went without a hitch!! Love the product.
Rapid shipping, well-packed, delivery on the day promised, great product. Rarely have I had as good of an online shopping experience, and I've never had better. Keep up the good work!
Everything was properly sent and on time. I think the clock will be a great benefit to the company. Thanks
Everything was great thank you!
Everything was good.
I ordered a Pyramid Time TrazEZ Time clock, shipping and receiving was extremely fast.
This was a good experience. Had no problems using the website and the order was recieved as promised.
We bought our time clock from you last year and continue to buy time cards ---excellent prices, excellent product, speedy service!
The person answering the phone was very knowledgeable therefore very helpful. Happy, pleasant voice.
Ordering online was completed easily and shipping was prompt. We haven't introduced this timeclock into use as of yet, so I am unable to comment on satisfaction with product or service. All in all, I have been pleased with my experience with "Employee Time Clocks.com"
This was an very simple purchase. I received my order the very next day since you had it drop shipped from the factory. Thanks!
Easy online transaction. Was pleasantly surprised at how quickly we received the time cards!
Order came in quick and accurate. Can't ask for more. Thank you very much. Great service.
Everything went well.
The product was as described. The service was excellent (thanks for programming the unit) and the shipment was received very quickly. Thanks!
The keys were perfect and the service I had from you was very good. The shipping of the product took several days longer than I liked but I dont know if you had to order the keys or what. I want to thank you very much for your service. Bill Childress Freres Lumber Co. Inc.Plant #3 Plant Superintendent
great customer service.
received ribbons quickly.
Everything about this purchase was great.
Called w/a question - excellent customer service.
Smooth as clockwork. Thanks!
The customer service was excellent and very friendly.
Shipping was overpriced. Everything else was fine.