Company Policies

How to Place your Time Clock Order

Employee Time Clocks.com uses an online catalog of products an an eCommerce shopping cart to gather your items.  It is easy to purchase equipment thought our eCommerce system

Click Add to Card buttons to add items to your shipping cart.
2)  Review your shopping cart.
     Please consider the Suggested Products section of the shopping cart page.
    Enter your gasic information, includinig name, address, and- email

3) Enter your credit card information.
4) Opt in for our survey!

5) Now you will get a receipt for your purchase. 
6) The software sends us an alert about the order, we take over.

7) We either ship from our office, or from the manufacturer.

8) You receive an update.

Returns and Cancellations
Merchandise cannot be returned without first requesting a Return Merchandise Authorization Code (an "RMA"). 
To protect all parties, the manufacturer will exchange defective merchandise within 30 days of delivery. You must first call the manufacturer.  In the event that you want to return it directly to us, you must provide us with the date you contacted the manufacturer, and the person you talked with.  Everyone has a name.

Software upgrades are not refundable. Customized equipment, such as indicia plates and mechanical time clocks, are non-refundable. Non-defective merchandise has a 20% restocking fee up to 45 after date of purchase. In such a case, shipping is not refundable. The customer must return it in the original manufacturer's packaging, in "as new" (unused) condition, shipped and insured at their own expense. Returns and exchanges on Biometric equipment must go directly through the manufacturer, and not ETC.  All returns must have the RMA number clearly marked on the outside of the package.

Privacy Policy
We want to assure our customers that their information is safe and kept private.  No customers information is given to any parties outside of the order and fulfillment process.  Your information is not used for anything other than taking and fulfilling your order.  Your information is kept safe on our host's servers in a secure data center complete with security systems and security guards.  Additionally, our eCommerce payment process implements industry standard encryption technology to keep your sensitive information safe.

Questions? Feedback? Please Contact Us.