|
|
Purchasing Information
EmployeeTimeClocks.com incorporates an online catalogue of products
and an eCommerce shopping cart to gather your orders. It's easy to
purchase products with our eCommerce system:
-
Click "Add to Cart" buttons to add items to your shopping
cart.
-
Review your shopping cart. Please notice the Suggested
Products section of the Shopping Cart page. These suggested products are
typically accessories to compliment your purchase.
-
Enter your basic information such as name, address, and
email.
-
Next, you will be forwarded to Authorize.net the worlds largest
and most secure credit card processor.
-
Moments later, you will receive an email confirmation from
Authorize.net regarding your order.
-
We will review your order and call or email you if we have any
questions or concerns. We want you to be happy with your order.
-
The staff at EmployeeTimeClocks.com will get notified of your
order and will work to fulfill it.
Credit Cards
We pay an annual fee to provide you with a secure and insured SSL
encrypted credit card checkout. It is maintained by the largest and
oldest provider in the nation, Authorize.net. We accept AMEX, Discover,
MasterCard, and Visa. Your information is safe with Authorize.net.
Shipping Information
Employee Time Clocks sets shipping prices and shipping times on a
per item basis. Alot of our products have free shipping. When
shopping our product catalogue, you will notice the shipping price appears on
the Product Details page. (This is a page with the large product image
and a full description of the product). You will also find a total of
your shipping costs before you present payment. You will find
this on the Order Review page.
Returns and Cancellations
Equipment
cannot be returned without first getting a Return Merchandise Authorization
(RMA) code.
To protect the customer, the manufacturers exchange
defective merchandise within 30 days of purchase. If you find that your
merchandise arrives defective upon arrival, please contact us immediately for
instructions regarding your return.
You must first have contacted the manufacturer for
assistance, and you must must provide us with the case or issue number that
they gave you when you called for technical support.
Software upgrades on Icon and Lathem products are not
refundable. Non-defective merchandise will be restocked at 20% from list
price within 30 days of purchase. Customer agrees to ship
non-defective returns at their own expense in the original packing material,
suitable for resale as new, subject to inspection and approval. Replacing damaged
packaging will be deducted from the refund. Returns
and exchanges on biometric devices are to be coordinated directly with the
manufacturer, per their policies. A
Return must have the RMA number on the outside of the box, or it will be
refused.
Privacy Policy
We want to assure our customers that their information is safe and
kept private. No customer information is shared with any parties outside
of the order and fulfillment process. Your information will not be used
for anything other than taking and fulfilling your order. Your
information is kept safe on our host's servers in a secure data center complete
with security systems and security guards. Additionally, our eCommerce
payment process implements industry standard encryption technology to keep
your sensitive information safe.
As always, if you have any questions or feedback, please
CONTACT US.
|